Our Company & Our Property 

Whether traveling on a ski trip to Aspen or taking a romantic escape in Santorini, it is the simple things that are most important to the guests of Auberge Resorts Collection.  At Auberge, we offer the opportunity to create personal memories and stories. People who know us choose to return for experiences that connect them to local cultures.

Malliouhana in Anguilla sets the standard for modern day island glamour.  This oceanfront resort sits atop a bluff that rolls down to pristine white sands and azure-blue sea. Guests come to lounge amidst the privacy of Turtle Cove, stroll mile-long Meads Bay Beach, or take in Anguilla’s rich culinary scene.

Role Summary

Join our team as Talent & Culture Manager at Malliouhana, British West Indies.  As part of the Auberge family, you will serve the needs of the business, our guests and your team-mates by developing and implementing the Human Resources strategy of the hotel and supporting the General Manager in all people-related responsibilities.  You will champion our ENRICH core values, developing programs that celebrate our employees and build morale.

Please note that we can only consider Anguillian nationals for this role. Experience running a Human Resources department for a luxury hotel or other consumer-facing business is considered highly desirable.  

Core Responsibilities

At Auberge, our people always find new ways to look after the business, their guests, and their team-mates.   Within this, the key responsibilities for this position are:

Strategy and Planning

  • Provide HR input to the business plan of the hotel and control the HR components of this plan.
  • Prepare the HR Budget

  • Coordinate with the Labour Department in relation to labour relations and work permits

HR Operations

  • Ensure that HR processes are adhered to and continually improved.

  • Manage all recruitment, performance management, discipline, and administration.

  • Manage the HR operation based on a detailed understanding of labour law.

  • Maintain records of each person’s employment history and ensure all information is kept confidential.

Learning & Development

  • Identify training needs, and implement the hotel Training Plan to meet these needs.

Compensation & Benefits

  • Put in place local policies & processes for salaries and benefits
  • Implement employee incentive schemes.

Employee Communications
  • Manage communication of key messages to all staff.  Encourage feedback from staff.

  • Be the primary point of contact for the employee communications committee.  Maintain a positive relationship with staff representatives.

  • Ensure employee grievance and disciplinary procedures are monitored.

  • Implement employee recognition schemes.

HR Systems

  • Maintain accurate information re. payroll, personnel details, leave and attendance.
  • Supervise all matters of staff accommodation, facilities, and transport.

Health, Hygiene, and Safety

  • Ensure a safe, clean and healthy place to work.

What Else?

At Auberge, we are passionate about our mission to be the best-loved operator of one-of-a-kind luxury properties and experiences.  We are storytellers and story-makers, delivering simple pleasures and creating unforgettable memories.  Whatever role we play in Auberge, and wherever we work, we all live by the view that our core purpose is to enrich people’s lives.  

We try to be emotionally consistent, even-tempered and calm in challenging situations.  We are open and approachable, empathetic and culturally sensitive. We coach our people and take responsibility for developing their performance.  And we act with personal professionalism and integrity at all times

If you feel that our approach is aligned with your own beliefs, then talk to us about becoming part of our family.

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