Temporary Remote Customer Service Agent (Virtual/Remote)

Position: Temporary Remote Customer Service Agent

Pay Rate: $17 per hour (including paid training)

Job Description: Activus Connect is seeking empathetic, compassionate, and resilient individuals to join our team as Temporary Remote Customer Service Agents for disaster relief resources. This role involves answering calls and providing vital information to those affected by disasters. Your primary responsibility will be to offer support, resources, and guidance to individuals in need.

Key Responsibilities:

• Answer incoming calls from individuals seeking disaster relief resources.
• Provide accurate information and compassionate support to callers.
• Handle difficult situations with empathy and professionalism.
• Document call details and follow-up actions accurately.

Qualifications:

• Prior call center experience and/or work-from-home experience preferred.
• Exceptional empathy and compassion for individuals in distress.
• Ability to handle challenging situations with composure.
• Excellent communication and active listening skills.
• Reliable and high-speed internet connection.

Requirements:

• Must provide your own dual monitors and headset; we will provide the computer.
• Extremely flexible with shifts and training start dates.
• Willing to undergo an extensive background check to be approved for the program.

Important Information:

• This opportunity is not guaranteed; it is a potential opportunity for Activus Connect to work with FEMA to provide disaster relief.
• The role requires a high level of commitment and flexibility due to the nature of disaster relief efforts.

Application Process: If you are interested in this meaningful opportunity to make a difference, please submit your application, including your resume and a cover letter highlighting your relevant experience and skills.

Activus Connect is an equal opportunity employer and welcomes applicants from all backgrounds to apply.

Join us in making a positive impact during times of crisis. Apply today to be part of our dedicated team!

Department: Customer Experience
This is a seasonal full-time position