Our Company & Our Property
Whether traveling on a ski trip to Aspen or taking a romantic escape in Santorini for a special anniversary, it is the simple things that are most important to the guests of Auberge Resorts Collection.  At Auberge, we offer the opportunity to create personal memories and stories; tasting freshly picked fruit in Cabo San Lucas, horseback riding with a local cowboy in Costa Rica, or planting coral gardens in the South Pacific. People who know us, choose to return for shared experiences that connect them to local cultures and which will be forever embedded in their soul.

Settled more than 150 years ago by Bishop Jean Baptiste Lamy, this iconic Santa Fe landmark is steeped in history and has undergone a sensitive restoration to preserve its distinctive Southwestern heritage for the next generation. Set to open in March 2021, guests can explore our vibrant culture of discovery and expression through nature-driven adventures, visual arts, ancient healing arts, culinary arts, and the art of gathering.

Role Summary
Join our team as a Turndown Attendant for Bishop's Lodge, serving the needs of the business, our guests, and our colleagues by preparing the Guest Rooms for the guests' return by ensuring cleanliness and tidiness.

Core Responsibilities
Please note that this is not an exhaustive list of everything that needs to be done!  Within the Auberge family, our people always find new ways to look after the business, their guests, and their team-mates.   Within this, the key responsibilities for this position are:

  • Prepare all your working tools to commence your daily duties. Organize your GEM car. 
  • Clean and turn down each room for the guests’ return after dinner in accordance with Bishop’s Lodge / Forbes reorganizing and tidying all guest belongings 
  • Refresh/replace all the amenities, including edibles. 
  • Ensure that linen, towels, room supplies, are replenished and nicely presented
  • Remove trash from all guest rooms.
  • Report maintenance issues to the Executive Housekeeper / Supervisor on duty in a timely and effective manner.
  • Perform quality cleaning to meet required standards within set time limits.
  • Ensure that every guest room door is locked, before and after entering or leaving the room 
  • Follow safe operating procedures in regards to the use of cleaning chemicals.
  • Respond to Guests / Supervisor requests in a courteous and prompt manner.

Skills and Abilities

  • Able to read and write in English
  • Able to work a flexible schedule, including weekends and holidays, according to department needs.
  • Great communication skills
  • Excellent Grooming
  • Confidence and ability to perform under pressure
  • Must like to clean
Required Qualifications
  • One-year Housekeeping or Turndown experience 
  • Prior experience in a luxury hotel
  • Bi-Lingual preferred

What Else?
At Auberge, we are passionate about our mission to be the best-loved operator of one-of-a-kind luxury properties and experiences.  We are storytellers and story-makers, delivering simple pleasures, and creating unforgettable memories.  Born in Napa and inspired by the most relaxing places in the world, we prize simplicity, comfort, and beauty.  Whatever role we play in Auberge, and wherever we work, we all live by the view that our core purpose is to enrich people’s lives.  If you feel that our approach is aligned with your own passions and beliefs, then please talk to us about becoming part of our family.

Bishop's Lodge is an Equal Opportunity Employer, M/F/D/V. Bishop's Lodge provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Bishop's Lodge complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Department: Rooms
This is a non-management position
This is a full time position

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