Company & Property Description

Whether traveling on a ski trip to Aspen or taking a romantic escape in Santorini for a special anniversary, it is the simple things that are most important to the guests of Auberge Resorts Collection. At Auberge, we offer the opportunity to create personal memories and stories; tasting freshly picked fruit in Cabo San Lucas, horseback riding with a local cowboy in Costa Rica, or planting coral gardens in the South Pacific. People who know us, choose to return for shared experiences that connect them to local cultures, and which will be forever embedded in their soul. 

Auberge Beach Residences & Spa brings the ultimate in luxury living to Fort Lauderdale’s most extraordinary beachfront property. Exquisitely designed residences, a rich array of indoor and outdoor amenities, a tempting selection of restaurants, and a world-class Auberge branded dining and spa are perfectly located directly on 450 linear feet of pristine Atlantic Ocean beachfront. 

Role Summary

Become one of the authors of our story.Spa Concierge welcomes guest, check in, check out, answer phones, schedule appointments, sell retail products such as skincare, hair care, makeup, apparel, jewelry etc.  Be an integral team member in the operation of The Spa at Auberge. Meet and exceed guest expectations while delivering outstanding services to spa guests.

Core Responsibilities

Please note that this is not an exhaustive list of everything that needs to be done!  Within the Auberge family, our people always find new ways to look after the business, their guests, and their team-members.

  • Checking guest into the spa in an outstanding customer service-oriented demeanor.

  • Scheduling of spa appointments

  • Phone conversations to describe spa services.

  • Confirming appointments

  • Selling retailing such as skincare, hair care, apparel, make up, jewelry etc.

  • Communicating changes to spa therapist.

  • Working with the cash register.

 

Required Qualifications

  • Previous customer service and or spa experience.

  • High School diploma or equivalent.

  • Ability to work in an environment infused with a variety of scents, such as aromatherapy candles.

What Else?

At Auberge, we are passionate about our mission to be the best loved operator of one-of-a-kind luxury properties and experiences.  We are storytellers and story-makers, delivering simple pleasures and creating indelible memories. Born in Napa and inspired by the most relaxing places in the world, we prize simplicity, comfort and beauty.  Whatever role we play in Auberge, and wherever we reside and work, we all live by the view that our core purpose is to enrich people’s lives.

If that philosophy resonates with you and you feel that our approach is aligned with your own passions and beliefs, then please talk to us about becoming part of our family.

Department: Spa
This is a non-management position
This is a hourly positions position

Visit Careers at Auberge Beach Residences & Spa - Fort Lauderdale

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