Front Desk - Customer Service Agent
When was the last time you discovered something that could change your life? Meet Simply Massage by Burke Williams. We've created a new brand that meets all of our guests' needs in a convenient, in-and-out location.
We're a family based company with strong values, integrity and dedication to our staff.
At Simply Massage by Burke Williams, our mission is to provide our guests with an unparalleled spa experience. Therefore, our employees are among the finest. Our highly trained guest services / front desk reservation agents are here to cater to our guests' needs and create a lasting experience. As a Simply Massage by Burke Williams guest services- front desk team member, our staff embodies two primary characteristics: pride and graciousness. If you take pride in your work and understand the value of graciousness, we'd love to meet you.
A Burke Williams career can be exceptionally rewarding. We offer what many spa professionals dream of — the opportunity to build a life-long career with potential and a real sense of pride in work well done. Join our team today!
Organize, confirm, process, and conduct all guest check-ins/check-outs, confirm itineraries, accommodate guest requests, changes, and cancelations. Secure payment, facilitate and process gift card purchases. Anticipate and address guests' customer service needs. Ensure uniform and personal appearance is clean and professional; Create wonderful, memorable experiences for our guests and be the face of the Burke Williams Brand while embodying our company culture of "pride and graciousness".
Guidelines for the Front Desk Customer Service position
- MUST be available for 15 training days at our Los Angeles training center.
- Evenings and weekends required (set schedule)
- MUST be available for training beginning 2/19
- This position is Part-time.
- Health, vision, dental and 401k
- 40% employee discount (Full priced H2V products / services)
- Spa use – Mon-Thurs (some restrictions apply)
- Complimentary wellness massages and chiropractic care
At Burke Williams, we don't just accept difference - we celebrate it. Burke Williams is proud to be an equal opportunity workplace and is an affirmative action employer and is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.
At Burke Williams, we don't just accept difference—we celebrate it! Burke Williams is proud to be an equal opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, gender identity, gender expression, citizenship, pregnancy, breastfeeding or related medical condition, marital status, physical and mental disability, military and Veteran status or any other characteristic protected by state or federal law.
This is a part time position
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