RN Hospice Case Manager - Home Health (Contract-to-Hire) (Cleveland, OH)

The RN Hospice Case Manager will provide family-centered comprehensive care to patients of various ages and diagnostic groups who require on-call intervention.   These include specialty populations such as infusion therapy, hospice, and pediatrics.  The on-call support may include clinical phone guidance, coordination of care, scheduling, and direct patient intervention through visits. 

Direct Care Role:

• Provides direct care services to patients/families in community and institutional settings.
• Utilizes principles of the nursing process to assist in data collection and evaluation of nursing care.
• Utilizes effective interviewing techniques; sets limits, and collects data based on specific roles.
• Demonstrates nursing knowledge and skills in the implementation of prevention, therapeutic, and rehabilitative nursing care.
• Communicates and collaborates effectively with health care providers, third parties, patients, and families based on specific roles.
• Explains processes, procedures, and treatments to patients to gain cooperation, understanding, and ease apprehension.
• Maintains awareness of the comfort and safety needs of patients.
• Observe patients, record significant conditions and reactions, and notify the supervisor or Physician of the patient's condition and reaction to drugs, treatments, and significant incidents.
• Responds to life-saving situations based on nursing standards, policies, procedures, and protocols.
• Uses oral and written communication to convey pertinent information to members of the health care team promptly.
• Complies with company policies and procedures.
• Completes all required forms, reports, time cards, itineraries, etc, accurately and within the designated timeframe.
• Recognizes and follows established lines of communication.
• Performs other duties as assigned.

Indirect Care Role:

• Maintains knowledge of Horizon computer system for care delivery applications.
• Coordinates communications with third-party payors for pharmacy, DME, and other supplies needed for the clinical plan of care.
• Maintains knowledge of regulatory, licensing, and accreditation agencies.
• Performs other duties as assigned.

• Minimum of 1 year of hospital experience
• At least 1 year of experience in Hospice, Palliative Care, Home Care, Oncology, and/or community health (not only LTC)
• Pediatric experience is helpful

• Associate's Degree in Nursing, BSN is preferred

• Registered Nurse, licensed in the State of Ohio
• Basic Life Support  
• Valid Driver's License

• Experience working as part of a team and working effectively with persons and communities from diverse cultural, social, and ethnic backgrounds.  The ability to work in a complex institutional structure requires significant collaboration. 
• Strong planning and organizational skills.  
• Demonstrated ability to work well under pressure, within strict time parameters, and with a strong attention to detail.
• Ability to work independently with minimal supervision.
• Demonstrated ability to maintain strict confidentiality. 
• Bi-lingual a plus.  

• Medical 
• Dental 
• Vision
• AFLAC

Department: Health Science
This is a contract position