Who is LBJ/NTE/NTE3?

LBJ Infrastructure Group (LBJIG), NTE Mobility Partners (NTEMP) and NTE Mobility Partners Segments 3 (NTEMPS3) are made up of Cintra-led consortiums to finance, design, build, operate and maintain three major D-FW highway corridors: North Tarrant Express, LBJ Express and NTE I-35W. These projects have improved mobility by adding capacity through a combination of general highway lanes and continuous frontage roads, along with tolled express lanes (TEXpress Lanes) that use variable pricing to keep traffic flowing even during peak travel times. The $6.1 billion projects span 36.8 miles and provide some of the most innovative, congestion management solutions in North Texas.

What makes us different?

Our people come first. We want every single employee to develop both professionally and personally. With a strong focus on growth potential, we look to our internal employees as potential candidates for both national and international opportunities. We aim to achieve greatness by promoting from within every chance we get. We work hard, play hard, and strive every day for success and achievement. With a diverse group of professionals working in a fast-paced environment, we achieve milestones constantly. And if that weren’t enough, we also offer our employees highly competitive insurance benefits, Paid Time Off, and a matching 401k program.

Your next calling:

As the Toll Systems Analyst, you will be responsible for monitoring and supporting day to day operations of the back-office systems to ensure on-time and accurate billing of toll transactions; accurate toll rate revenue and traffic; ensuring managed lane customers experience is a predictable and reliable experience. You will also actively participate in the implementation and testing of back-office systems, tracks results, and records and escalates system performance issues.

Functions key to success:

Reconciliation and Analysis:
  • Rating the daily toll rate gaps using Toll System Module
  • Analyze and review daily toll rates processed by tolling system, identify discrepancies, possible issues and escalate as needed
  • Analyze transactions generated from the roadside, to ensure timely and accurate data transmission and data validation of transactions and escalate as needed
  • Analyze and trend all uncollectable transactions from back office system and provide recommended solution to reduce the revenue impact
  • Analyze and trend revenue adjusted transactions from Toll Service Provider and provide recommended solution to reduce the revenue impact
  • Monitor daily alarms notifications and escalate as needed
  • Validate daily and monthly reports
  • Perform reconciliation of the invoices and payments processed
  • Prepare monthly and quarterly operational reports for upper management
Operational Activities:
  • Provide support during internal and external audits
  • Create and review operational process and procedure documents, ensuring accuracy and updating as necessary
  • Responsible to work with the Central Systems to develop back office system enhancements and report system operational constraints, deficiencies and defects 
  • Manage Concession and Non-Concession Exempt users and generate monthly reports
  • Actively participate in the review of test cases to ensure compliance to all operational, technical and performance requirements, identify operational shortcomings, identify CDA non-compliance items and ensure usability
  • Actively participate in system integration and user acceptance testing
  • Performs other job-related duties as assigned

What you bring to the table:
You’ve worked hard to achieve success in your educational career, now put it to use. If you have a Bachelor’s degree, preferably in one of the following areas: IT, Computer Science, Business or related field preferred, you are half way there with the needed abilities for this position. Have you been working for at least 0-3+ years in this field of toll operations, banking, medical or another transaction processing environment? If the answer is yes, you can check off another box. Of course, it also doesn’t hurt to be bilingual in English and Spanish, but we can always teach you if you’re not!

With success comes a high level of professionalism. We already know you possess the following qualities, but we just wanted to remind you of what is important to LBJ/NTE/NTE3:
  • Excellent Communication skills
  • Excellent analytical skills
  • Effectively manage tasks, deadlines and individuals through vendor contracts
  • Ability to interact with colleagues in a self-managed team structure
  • Must be able to multitask, problem solve, and implement innovative processes within a fast-paced environment
  • Experienced in training, supporting and motivating operational staff

Finally, in a technology-driven world, it is important to know your way around a computer. For this role, it will be important to know the basics of the following:
  • Knowledge of IT network communications and systems
  • Must be able to demonstrate computer proficiency, especially as to Microsoft Excel, Word and Power Point and other PC based programs
  • Working knowledge of Microsoft Project and Visio

Our working environment:

LBJ/NTE/NTE3 wants to ensure that all employees are comfortable and able to work in the type of culture and environment we have built our business on. Our office is typically quiet with low noise levels; however, you will often hear employees laughing and commiserating amongst themselves. Effective communication will be key for this role and will require you to talk and hear others. You will probably spend a majority of your time sitting, standing and/or walking around the office, whether to visit a co-worker or make it to a meeting on time and there may be occasional long hours to put in if you are diligently working to complete a project and finish a report. Specific vision abilities required by this job include ability to adjust focus, as necessary to use a computer. There could be a time when you may need to lift and/or move up to 25 pounds, but not very often. Finally, there may be some light travel involved. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


 

This is a non-management position
This is a full time position

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