Who is I-77?
I-77 Mobility Partners LLC is financing, developing, designing, constructing, operating and maintaining the 26-mile I-77 Express project as part of a public-private partnership with the North Carolina Department of Transportation. The tolled express lanes run adjacent to the general-purpose lanes on I-77 between uptown Charlotte and Mooresville. I-77 Mobility Partners is responsible for operations and maintenance of all lanes, both express and general purpose, and right of way within the designated project corridor limits.

What makes us different?
Our people come first. We want every single employee to develop both professionally and personally. With a strong focus on growth potential, we look to our internal employees as potential candidates for both national and international opportunities. We aim to achieve greatness by promoting from within every chance we get. We work hard and play hard and strive every day for success and achievement. With a diverse group of professionals working in a fast-paced environment, we achieve milestones constantly. And if that weren’t enough, we also offer our employees highly competitive insurance benefits, Paid Time Off, and a matching 401(k) program.

Your next calling: 
As the Corporate Affairs and Communications Director, you will have the opportunity to establish and oversee the government relations, communications and media, community relations, customers communications, and issues management for an approximate $800 million infrastructure public-private partnership initiative called the I-77 Managed Lanes Project which is currently under the Operations and Maintenance Phase. The Director also (i) coordinates activities between the developer, contractor, North Carolina Department of Transportation (NCDOT) and any other stakeholder involved to communicate relevant project phases, including traffic impacts, (ii) manages public and government expectations (iii) mitigates potential negative perceptions of stakeholders and (iv) manages general public and customer questions and complaints related to the project.

Functions key to success:
  • Oversee the day to day operations of government relations and media, stakeholder outreach, digital and social media development, and partner interaction
  • Collaborate with developer, contractors, NCDOT, and outside public relations and government affairs firms to communicate day-to-day impacts of the project to motorists, corridor businesses and residents, government officials and the general public
  • Manage questions and complaints from the general public and customers related to the project, including maintenance activities
  • Serve as key liaison and spokesperson for I-77 Managed Lanes Project to stakeholders and media, including transportation journalists
  • Coordinate developer and contractor leadership teams to maintain appropriate relationships with the state, cities and other government contacts regarding project activities, status and issues management
  • Establish and implement corporate communications plans that include crisis management, public meetings, digital and social media development, stakeholder outreach, disadvantaged business enterprises, and media and government relations
  • Oversee the development of all materials: printed, audio-visual, digital and social media-based mediums
  • Work with internal leadership and outside resources to create research and data that allows for appropriate messaging and marketing support activities to the public and stakeholders
  • Develop strategies to support the marketing team to maintain a consistent positive name ID and create customer loyalty in the Charlotte, NC region
  • Develop and deliver presentations to various transportation, government business and community organizations
  • Conduct electronic and print media interviews with regard to project and policy issues
  • Develop and oversee contractual relationships with public relations, polling/market research and advertising   firms
  • Prepare, justify and manage annual department budget
  • Perform other job-related duties as required

What you bring to the table:
You have worked hard to achieve success in your educational career, now put it to use. If you have a Bachelor’s degree in Government Affairs or related field, you are half way there with the needed abilities for this position. Do you have at least 15+ years of experience a combination of the following: senior government affairs management, senior media affairs management, senior issues management, senior public affairs management, dealing with end-customers. If the answer is yes, that would be the cherry on top.
 
With success comes a high level of professionalism. We already know you possess the following qualities, but we just wanted to remind you of what is important to I-77:
  • Effectively lead and manage direct reports and Corporate Affairs department through managers and supervisors
  • Independently manage and adhere to tight deadlines
  • Must be comfortable acting as a liaison for the organization with third-party groups and contractors
  • Must be confident interacting with upper-level executives and colleagues on a regular basis
  • Superior interpersonal communication, spokesperson, media, presentation, decision-making, project management and negotiating skills
  • Must be able to multitask, problem solve, prioritize, and implement innovative processes within a fast-paced environment

Finally, in a technology-driven world, it is important to know your way around a computer. For this role, it will be important to know the basics of the following:
  • Must be able to demonstrate computer proficiency, especially within Microsoft Excel, Word, Outlook, and PowerPoint
  • Must be familiar with WordPress web design

Our working environment:
I-77 wants to ensure that all employees are comfortable and able to work in the type of culture and environment we have built our business on. Our office is typically quiet with low noise levels; however, you will often hear employees laughing and talking amongst themselves. Effective communication will be key for this role and will require you to talk and hear others. You will probably spend a majority of your time sitting and/or walking around the office, whether to visit a co-worker or make it to a meeting on time and there may be occasional long hours to put in if you are diligently working to complete a project and finish a report. Specific vision abilities required by this job include ability to adjust focus, as necessary to use a computer.  There could be a time when you may need to lift and/or move up to 10 pounds, but not very often. Finally, there will be some local travel that will be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 

 

This is a full time position

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