1. Monitor the guest use of facilities, making sure that guests do not endanger themselves with overuse of facilities (i.e., Steam room, meditation pool, whirlpools & showers)
  2. Ensures that facilities are kept impeccably neat and clean, and in safe condition at all times, notifying a Supervisor/Manager immediately when facilities need servicing/repairing
  3. Responsible for taking guests food and beverage orders, maintaining & replenishing of pool & locker room linens as directed by Supervisor/Manager
  4. Reports and documents any observed or known safety hazards, conditions or unsafe practices and procedures to a Supervisor/Manager immediately
  5. Is aware at all times who is at the Meditation Pool
  6. Notifies a Supervisor/Manager immediately if there is suspicious behavior that may put staff or guests in danger
  7. Adheres to Cavallo Point values for guest and staff member interaction
  8. Takes ownership of guest’s problems or complaints and refers situations to a Supervisor/Manager if unable to fully satisfy the guest
  9. Rotates stock and perishables as set down by management
  10. Performs opening duties (when scheduled); including but not limited to, setting up the pool & public guest areas of the Spa.  Making sure that all guest amenities are completely stocked with enough supplies to meet the business demands of the day.
  11. Performs closing duties (when scheduled); including, but not limited to, removing all dirty linen and covering the chairs around the pool deck and locker rooms.
  12. Assists GSA’s and LRA’s with guest tours, food orders and other related guest service items throughout the HAC & Spa Department.

This is a non-management position
This is a seasonal position

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