Cavallo Point is located at the foot of the Golden Gate Bridge, a short distance from downtown San Francisco and inspired by both its stunning natural setting in the Golden Gate National Recreation Area and its history. Cavallo Point – the Lodge at the Golden Gate offers understated and green luxury, exceptional onsite activities and events, outstanding service that’s authentic and friendly, and easy access to the best experiences of the San Francisco Bay Area, we invite you to play, work, discover and celebrate at Cavallo Point.
Cavallo Point is seeking a strong, experienced leader to grow along with our company, and to be a part of the culture that puts its people first! We are currently searching for a Hands-on, Driven General Manager for our 142 guest-rooms.
This is a highly empowering position requiring high energy and the ability to motivate, cultivate and mentor a high performance team devoted to achieving the highest standards of guest satisfaction and exceptional service. We value forward thinking, progressive and creative personalities. We provide the resources, you provide the leadership, inspiration and results!
The General Manager has overall responsibility for the successful operation of the hotel and for meeting or exceeding its financial objectives.
The GM is the director leader for the total operation of the hotel focusing on the following:
- Establishes and delivers our brand and legendary memories
- Hands on leadership of team
- Drives team members experience - meets or exceeds employee satisfaction benchmarks
- Drives guest experience - meets or exceeds guest satisfaction experience and benchmarks on line and on other resources
- Participates in community relations
- Creates and implements a cohesive hotel business & marketing plan including: P&L, Direct Sales, Advertising, Marketing, PR, Revenue Management, Ecommerce, On-line Reputation Management, Hotel F&B and Hotel Planning
- Drives EBIDA, RevPAR index and Revenue per guest
- Drives F&B experience
- Drives GOP, flow through and financial success
This is a management position
This is a full time position