1. Receiving guests
  2. Answering incoming calls
  3. Preparing correspondence, contracts, proposals, banquet orders
  4. Creating and maintaining customer files,
  5. Maintaining sales systems
  6. Completing RFP’s
  7. Qualify and transfer all incoming leads, via phone, email, and in person, to appropriate Manager
  8. Hold space and sleeping rooms for groups
  9. Draw contracts
  10. Turn groups definite and complete hotel-wide turnover report
  11. Send countersigned contracts to client
  12. Put together Catering and Wedding press packets
  13. Cost Estimates
  14. Create, complete, and update Banquet Event Orders, work with Managers and clients for event details
  15. Maintain master BEO binder
  16. Print and distribute BEOs for each event weekly, add master account numbers to all social event BEOs
  17. Distribute BEO revisions twice daily
  18. Print and assemble Resume packets weekly
  19. Maintain Event Manager Spreadsheet weekly
  20. Weekly Wedding and Social Events Sales Reports
  21. Weekly Daily Events Report for Restaurant and Engineering
  22. Check availability for rooms and space for managers in Maestro/Delphi
  23. Provide site tours for clients
  24. Print group rosters for event managers
  25. Create and print menu cards and buffet food labels as needed
  26. Update Delphi pricing, item, and contract forms
  27. Embraces Cavallo Point’s Approachable Luxury Philosophy Card and Culture, inspiring the employees to follow and embrace our values and goals
  28. Attend interdepartmental meetings as required.
  29. Sincere and warm interaction with all guests/clients/vendors including consistent eye contact with a smile.
  30. Follow and deliver 5 Star services’ standards, delighting guests by anticipating their needs.
  31. Other duties as assigned.

This is a non-management position
This is a full time position

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