Conference Services Manager (Sausalito, CA)

1. Primary sales efforts are in maximizing Banquet Food & Beverage and Meeting Room Rental revenues
2. Maintaining strong customer relationships
3. Menu planning, agenda setting,
4.  Organize hotel meeting services, hospitality amenities, and special requests.
5.  Contract drafting and review
6. Facilitating communication before, during and post event with pertinent hotel staff to ensure a high level of service.
7. Work as a team member with the sales, catering, and banquets staff
8. Candidates should be extremely detail-oriented, possess exemplary customer service skills, be an effective communicator and be able to handle a fast paced environment.
9. Operate graciously under pressure
10.  Contract drafting and review
11. Facilitating communication before, during and post event with pertinent hotel staff to ensure a high level of service.
12. Work as a team member with the sales, catering, and banquets staff
13. Candidate must be willing to work evenings and weekends based on business demands
14. Excellent writing and communications skills
15. Ability to work independently and within a multidisciplinary team to facilitate solutions and meet deadlines
16. Must be professional in appearance
17. Maintain and follow high safety standards and personal conduct
18. Follow Company policies and procedures as established in the Employee Handbook
19. Embrace Cavallo Point Approachable Luxury Philosophy and Values, creating legendary memories with passion
20. Sincere and warm interaction with all guests including consistent eye contact with a smile.
21. Follow and deliver 5 Star services’ standards, delighting guests by anticipating their needs.
22. Other duties as assigned.

1. Host site inspections
2. Participate in and often lead event meetings
3. Has full knowledge and functionality within our property management system.
4. Coordinates activities with the related departments of Banquets, Kitchen and Sales
5. Follows lodge standards regarding telephone etiquette.
6. Answers guest questions of all sorts, beyond property specific.
7. Maintains an awareness of special dates, group plans, inventory, and meeting room type availability
8. Follows established procedure for recording and following up on business dealing.
9. Maximizes revenues through up selling and promotion
10. Assist Director of Catering and Conference Services with special projects as assigned.
11. Attends interdepartmental meetings when requested.

1. A minimum of 3 years of hotel catering/convention services or comparable experience required
2. Degree in Hotel Management a plus
3. Computer proficiency and experience with:  Microsoft Office, Word, Excel, and Delphi.  Experience with Maestro a plus.

This is a management position
This is a full time position