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ESSENTIAL JOB FUNCTIONS:
- Primary sales efforts are in maximizing Banquet Food & Beverage and Meeting Room Rental revenues
- Maintaining strong customer relationships
- Menu planning, agenda setting,
- Organize hotel meeting services, hospitality amenities, and special requests.
- Contract drafting and review
- Facilitating communication before, during and post event with pertinent hotel staff to ensure a high level of service.
- Work as a team member with the sales, catering, and banquets staff
- Candidates should be extremely detail-oriented, possess exemplary customer service skills, be an effective communicator and be able to handle a fast paced environment.
- Operate graciously under pressure
- Contract drafting and review
- Facilitating communication before, during and post event with pertinent hotel staff to ensure a high level of service.
- Work as a team member with the sales, catering, and banquets staff
- Candidate must be willing to work evenings and weekends based on business demands
- Excellent writing and communications skills
- Ability to work independently and within a multidisciplinary team to facilitate solutions and meet deadlines
- Must be professional in appearance
- Maintain and follow high safety standards and personal conduct
- Follow Company policies and procedures as established in the Employee Handbook
- Embrace Cavallo Point Approachable Luxury Philosophy and Values, creating legendary memories with passion
- Sincere and warm interaction with all guests including consistent eye contact with a smile.
- Follow and deliver 5 Star services’ standards, delighting guests by anticipating their needs.
- Other duties as assigned.
- Host site inspections
- Participate in and often lead event meetings
- Has full knowledge and functionality within our property management system.
- Coordinates activities with the related departments of Banquets, Kitchen and Sales
- Follows lodge standards regarding telephone etiquette.
- Answers guest questions of all sorts, beyond property specific.
- Maintains an awareness of special dates, group plans, inventory, and meeting room type availability
- Follows established procedure for recording and following up on business dealing.
- Maximizes revenues through up selling and promotion
- Assist Director of Catering and Conference Services with special projects as assigned.
- Attends interdepartmental meetings when requested.
- A minimum of 3 years of hotel catering/convention services or comparable experience required
- Degree in Hotel Management a plus
- Computer proficiency and experience with: Microsoft Office, Word, Excel, and Delphi. Experience with Maestro a plus.
This is a management position
This is a full time position