Director of Guest Relations (Punta De Mita)

Our Company

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, and spas, and gracious yet unobtrusive service. With twenty hotels and resorts and eight new hotels under development in the next 18 months, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection.  Follow us on Linked In, and social @AubergeResorts and #AlwaysAuberge.

Our Property

Susurros del Corazon is situated on the sparkling Riviera Nayarit and will sit on a bluff fringed by tropical jungle that tumbles down to an intimate white sand beach, where warm breezes ruffle hammocks, surfers play on the horizon and perfect sunsets end each extraordinary day.

Role Summary

Become one of the authors of our story. Join our team as Director of Guest Relations at Susurros del Corazon in Punta de Mita Mexico, reporting to the Director of Rooms. serving the needs of the business, our guests, and our colleagues by providing guidance and day-to-day management of the front office department overseeing all guest experiences. As part of the Auberge family, you will support all team members of Susurros del Corazon and our guests in providing exceptional experiences along their Auberge journey. Ensuring that all collaborators are delighted by the quality of service, creativity, and for establishing our name in the Riviera Nayarit. 

• Local, Mexico area.
• Luxury hotel experience
• English language competency
• Spanish language competency

What Else?

At Auberge, we are passionate about our mission to be the best-loved operator of one-of-a-kind luxury properties and experiences.  We are storytellers and story-makers, delivering simple pleasures and creating unforgettable memories. Born in Napa and inspired by the most relaxing places in the world, we prize simplicity, comfort, and beauty.  Whatever role we play in Auberge, and wherever we work, we all live by the view that our core purpose is to enrich people’s lives.

If you feel that our approach is aligned with your own passions and beliefs, then please talk to us about becoming part of our family.

This is a management position
This is a full time position