Business Applications Manager (Blauvelt, NY)

• Lead the local IT business system teams at the HHWS business units (AERCO and PVI), act as a matrix manager for the local IT site administrators
• Build and maintain a close working relationship with the HHWS business stakeholders to ensure Its alignment to business priorities
• Develop an IT strategy for HHWS aligned with the business strategy and global IT strategy
• Lead the development, maintenance, and support of HHWS ERPs and other local business systems
• Manage local IT budgets and vendor relationships
• Assess business process requirements
• Analyze the structure and flow of the business’ work to identify possible applications solutions
• Be aware of the latest software developments and think of ways that software can be applied to make the business more efficient and successful
• Manage system applications software implementation and upgrades
• Lead a team of IT specialists responsible for implementing and upgrading system applications software
• Ensure that the business applications and processes are all ready before implementing new systems, and then carefully monitor the rolling-out process to catch any issues
• Troubleshoot problems with the software
• Provide technical support and problem resolution related to business applications software systems
• Review issues and provide solutions when software problems arise
• Create processes and protocols for software
• Create, develop, and oversee protocols and procedures for usage of newly introduced software
• Train users in protocols and procedures
• Manage project development from initiation to closure
• Work with project team(s) to outline scope, goals, deliverables, required resources, and timing
• Handle multiple projects simultaneously
• Diagnose and solve technical problems; manage problem escalation and solution tracking

• Bachelor’s degree in computer science, IT management, or related technical field

• Manage a team of ERP & business applications specialists

• 7-10 years of relevant experience (technical and IT management)
• High competency in ERP processes, good understanding of the value of business process optimization
• Proven experience project management Project/Program management, Familiarity with Project Management Principles
• Knowledge of system design, development, implementation, and user support principles and practices
• Experience with database management
• Experience with Information system troubleshooting
• Demonstrated skill in developing automated business systems
• Ability to communicate technical information to a non-technical audience and business concepts to a technical audience
• Project Management Institute PMP®
• ITIL Foundation V3 or higher
• Prompt Informed Decision Making
• Proven Leadership Skills
• Problem Solving/Analysis
• Able to negotiate in an affirmatory manner and handle problem resolution activities proactively
• Responsible attitude aimed at ensuring positive outcomes of assigned projects
• Competent at reinforcing concepts in a corroborative manner
• Good relationship building skills targeted at ensuring teamwork  
• Good ability to drive change

• A technical, hands-off manager to oversee all things related to IT for HHWS sites (AERCO & PVI) including & mainly the ERP applications (JD Edwards & Epicor though we don’t need someone with those specific ERP tools) •
• Someone with prior people management experience to oversee 4 direct reports. This person should not be too senior as we've found these candidates to be overqualified & harder to keep engaged long term in the role. •
• A department manager as opposed to a project or program manager who is capable of overseeing the daily on goings of all IT business as it relates to HHWS. •
• Be the IT partner for HHWS leadership & be able to build & maintain relationships with stakeholders within HHWS. •
• Must be willing to work on-site in either Blauvelt, NY or Fort Worth, TX following COVID.

• An opportunity to be a part of a great culture, an awesome team, a challenging work environment, and some fun along the way!
• Apply today to learn more and be part of our Growth story.

Department: Scout
This is a full time position