Business Development Account Manager (Plano, TX)

• Establish leads and work relationships with contacts and decision makers (including C-level, administrators, etc.).
• Establish and cultivate long-term, effective partnerships with facility clients to gain in-depth knowledge by unit and by contact of their current staffing trends, and future needs.
• Generate innovative lead sources by staying current with staffing trends across specialties /divisions in order to identify new markets that qualify for services and solutions.
• Establish relationships with client stakeholders to best understand their roles in the staffing, contract and billing processes and identify the key decision makers in order to plan sales approach.
• Document and maintain client contact information, situation and activity to reengage interest with each call in order to increase the efficiency of the sales cycle.
• Establish relationship with the client through product expertise, client service, and consultative skills, to drive continued value of products and services.
• Assist with the client renewal process and outcome, discuss contract terms with clients and keep track of timelines
• Attain account growth goals, matching additional products or services with appropriate clients, educating clients on all offered products and services
• Uncover client current situation, objections and perceptions of supplemental staffing.
• Proactively engage in cross-divisional communication to pass or receive leads which may generate new business
• Propose relevant staffing options that address clients’ needs by articulating success cases that illustrate how service offerings helps manage employment costs, increase quality of care and streamline staffing processes.
• Consult with client contacts on full spectrum of relevant services leveraging thought leadership, marketing materials and sales strategy in order to introduce cross-selling opportunities to internal sales partners.
• Negotiate client contract agreements including rates and terms in order to balance client’s needs with service options that support gross profit expectations and growth.
• Partner with Recruitment Team to promote open jobs, analyze and forecast marketing strategy, project new client business opportunities.
• Document order details via phone and email with client point of contact in terms of unit specifics, responsibilities and expectations in order to deliver the most qualified candidates within expected timeframes.
• Gain client approval of providers to fulfill orders
• Promote job orders including necessary qualifications to Recruiters to most quickly identify interested & available candidates with highest likelihood to fill based on client criteria.
• Review proposed provider candidates (presentation) and highlight what qualifies them as the appropriate fit using selling points and professional profiles in order to create intent to interview  
• Escalate client issues internally as appropriate to leadership by owning resolution on behalf of client in order to maintain reputation and relationships.
• Negotiate bill rate increases and order bonuses on a case by case basis.

• 8+ years business development experience in staffing industry.
• Proven record of successfully signing up contracts with new clients and placing resources on various projects.
• Talented at building rapport with internal client leaders.
• Have long term clients who is willing to work with you and who has gained trust over the years working with you.
• Excellent communication skills.

• An opportunity to be a part of a great culture, an awesome team, a challenging work environment, and some fun along the way!
• Apply today to learn more and be part of our Growth story.

Department: Direct Clients
This is a non-management position