Software Engineering Manager (Waterloo, ON)

• Build great teams and ensure they have the proper resources, tools, and training to get the job done well
• Collaborate with Product Management in defining the product vision and communicate it to stakeholders
• Work with product manager and product owner to manage the Roadmap and groom the Backlog and ensure the teams understand product direction, priorities, requirements, and customer perspective
• Collaborate with Architecture to evolve the product as necessary to meet market and technology demands
• Ensure proper engineering processes exist and are followed leading to high quality and timely execution and delivery
• Provide leadership in developing and deploying new features, upgrades, and fixes that are prioritized in the Backlog
• Participate in PI and Sprint Planning and release coordination
• Participate in daily Scrum Meetings
• Help software engineers resolve both technical as well as process challenges
• Provide leadership, guidance, and coaching – inspiring team members to achieve their optimum performance and career development

• Bachelor’s Degree in Computer Science or related degree
• Seven years of related experience in a software development environment
• Three years of experience leading scrum/agile software engineering teams in planning, design, development, release cycle, and delivering products to market – experience with scaled agile a real positive
• Superb communication, teamwork, and collaboration skills – adjusts to audience and effectively communicates with all stakeholders including senior leadership
• Effectively deals with changes in priority – adapts and modifies approach when required – effectively deals with ambiguity
• Demonstrated ability to work independently and be a self-starter – takes initiative
• Effectively manages own time and ensures team has required resources and training to complete their work on time and with high quality – stays focused on priorities
• Demonstrated ability to think, evaluate, and solve complex technical problems – identifies issues and opportunities – analyzes data, develops recommendations, and takes appropriate action
• Demonstrated ability to challenge status quo – drives process improvement
• Working knowledge and experience with continuous integration and continuous deployment, pipelines, and automation
• Demonstrated ability to effectively collaborate with Product Management, Professional Services, Field Deployment, and customers – understand and identify opportunities to iClientease stakeholder satisfaction
• Understands business mission and strategies – aligns with product strategies for achieving individual and team goals – demonstrates high business acumen
• Demonstrated ability to identify, avoid, and manage risk appropriately
• Demonstrated ability to iClientease customer satisfaction and improve relationships – understand their business and needs and demonstrate how technology can solve their real business challenges
• Demonstrated ability to effectively negotiate – develop statements of work, agreements, and other contractual artifacts
• Experience with continuous improvement processes and lean principles

• An opportunity to be a part of a great culture, an awesome team, a challenging work environment, and some fun along the way!
• Apply today to learn more and be part of our Growth story.

Department: Scout
This is a full time position