ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE:
  • Coordinating all physician schedules in an orderly fashion to insure all appointments flow smoothly
  • Calling patients to reschedule appointments as needed
  • Contacts patients who may have not responded to their reminder cards and be assertive to ensure the appointment will be rescheduled (telemarketing)
  • Typing and distributing weekly doctor schedules to all medical/surgical offices and staff
  • Sending information packets, mass mailing to all patients and/or offices when requested
  • Comply with all policies and procedures of the organization, including but not limited to standard operating procedures and employee handbook.
  • Excellent follow through.
  • Assure appropriate documentation is provided in each patient record.
  • Assure incoming & outgoing clinical summaries and referrals are appropriately placed in patient record.
  • Referrals received as necessary by doctor or insurance.
  • Triage calls properly to assure location doctor compliant
  • Performs various other duties as requested.
 
MINIMUM KNOWLEDGE, SKILLS & ABILITIES REQUIRED:
 
Education:       
  • High School diploma required
 
Experience:      
  • Excellent phone and communication skills
  • General to advanced knowledge of computers and office equipment
  • Assertive and able to handle multi-task work in a high paced environment
 
WORKING CONDITIONS:
  • Medical office environment with patient interaction.
  • Local travel as required
  • Adequate vision, speech, hearing and overall physical condition to meet core duties of the position

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