Recreation Sales Desk Staff are the key point people at our recreation department activities desk. They work directly with our guests to provide them information and to arrange their guided recreation (hikes, bike trips, fly fishing trips, van tours, rafting trips, etc.). In their primary sales capacity, Recreation Sales Desk Staff are the booking arm of the recreation department, interacting with our guests in person, on the phone and via email to educate and get them excited about our trips and to book trip reservations.
Recreation Sales Desk staff have consistent guest contact and varied responsibilities throughout the day and must be good multi-taskers. The position is lightly supervised, so strong initiative and self direction is key. Commissions are paid on trip sales booked.
Recreation Sales Desk Staff also execute our daily and nightly activities at the lodge (e.g., ranger talks, movie nights, s'mores, kids programs, crafts, mini-tournaments, bingo…). In addition, Recreation Sales Desk Staff maintain recreation department materials and files and are responsible for general upkeep and presentation of our Recreation Center. They may also assist in taking regular lodge cabin reservations when our front desk is busy. Recreation Sales Desk Staff must have great people skills, great written and verbal skills and like working with the public. Recreation Sales Desk Staff must also have strong outdoors and recreation knowledge and interest. While our recreation department staff may specialize in one area, they cross-train in, support and execute all recreational programs and activities as needed.
Recreation department candidates should be excited to support the development of an exceptional, professionally run, friendly and fun recreation program and embrace working in a rustic environment in a relationship-oriented business. Qualifications include:
- Education: BA/BS preferred but not required (outdoor recreation, naturalist or related focus a plus)
- Exceptional people and communication skills.
- Knowledge of Yosemite and the Sierra Nevada is ideal but not required.
- Interest in living on-site
- Strong interest in training/coaching and in supporting our youth mission
- Independent thinker with strong initiative, but comfortable working within a defined framework
- Key personality traits
- Leading a healthy, drug-free lifestyle
- High integrity
- Guest service oriented
- Self-motivated (takes initiative) with high standards
- Mature and personable with a relaxed nature
- Hands-on and variety seeking
- Dynamic and fun, yet responsible and professional
- Flexible with a "whatever it takes" attitude
- Position available immediately
- Position can be seasonal or year-round
- Room and board are included for fixed weekly cost (room or tent accommodation)
- Compensation based on experience
- Hours variable, including nights and weekends as well as situational availability; a regular schedule with specific days off will be established
ABOUT THE EVERGREEN LODGE
The Evergreen Lodge at Yosemite is a recently expanded historic tourist lodge and resort idyllically located on 22 acres bordering Yosemite National Park. The lodge is highly recommended by Fodor's, called a 'Hidden Gem' by Sunset Magazine, and described by Frommer's as "the classic Yosemite experience." The 90 year-old lodge had always featured cabins in the woods, a retail store, an excellent restaurant and a classic tavern. In 2002, the lodge was purchased and underwent a major expansion and modernization, reopening in 2004 with 50 new guest cabins, new guest facilities, new recreation programs and new on-site staff and manager housing. The lodge again expanded in 2009, adding 24 additional guest cabins (for a total of 90) and completing a variety of facilities and public space upgrades. The expanded Evergreen retains its original warmth, character and personal touch while providing the best all-around lodging and recreational facilities in the Yosemite area. The Evergreen provides great career opportunities for talented staff and managers. Since the lodge has a significant recreational focus, we seek staff and managers who are excited about the outdoors and lead a healthy, active lifestyle.
ABOUT RUSH CREEK LODGE
Rush Creek Lodge is the first new resort to join the Yosemite area in over 25 years, and is located just 1/2 mile from Yosemite's Highway 120 entrance. Set on 20 woodland acres, this hillside 'destination within a destination' boasts a grand main lodge and a mix of 143 lodge rooms, suites and two-bedroom hillside villas, all featuring a deck overlooking nature, the majority with sunset views.
EVERGREEN & RUSH CREEK'S INTERN PROGRAM
In addition to its primary function as tourist Lodges, the Evergreen & Rush Creek run a Youth Employment Program in which 18-24 year-old young adults from urban backgrounds join our staff for a program of career-oriented training and work experience in a healthy, supportive community, coupled with exposure to outdoor and recreational life experiences.
Although providing a great guest experience is our first priority, our Intern Program is central to what we do at the both Lodges, and we are proud to run an enterprise with both a business and a social mission. Our Program's success hinges on our ability to find exceptional managers and hourly staff who provide support and mentoring for our interns. Those who are most successful and happy at the Evergreen & Rush Creek are genuinely excited about helping others and feel our Intern Program enriches their job, rather than adding an additional burden to an already challenging operating role.
Both Evergreen Lodge & Rush Creek are also Certified B Corporations, having met rigorous, independent standards of social and environmental performance. The combination of hospitality, recreation, culture, idyllic setting, environmental sensibility and social mission make it a very special place and a truly unique resort.
For more information about the Evergreen, visit our website at www.evergreenlodge.com . For more information about Rush Creek, visit our website at www.rushcreeklodge.com .
To apply click on this link: https://theapplicantmanager.com/jobs?pos=EL122
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This is a non-management position
This is a full time position