Practicantes - Internship (Riviera Maya)

Position Title: Internships

Location:          Riviera Maya, Mexico

Department:    All areas

Reports to:       Tutor each area

Our Company

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, and spas, and gracious yet unobtrusive service. With 28 hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection.  Follow us on Facebook, Twitter, and Instagram: @AubergeResorts and #AlwaysAuberge.

Our Property

Nestled along the coastal paradise of Riviera Maya on a pristine oceanfront site, remarkable for its lush and expansive mangrove gardens and deep white-sand beach, an extraordinary resort is taking shape: Etéreo, a new destination from Auberge Resorts Collection, brings a compelling luxury experience where guests can escape in perfect comfort and seclusion and enjoy a deep connection with nature and with one another.

Role Summary

Each person will be the author of their own story and responsible for the success of their Internship journey. Following are a few tips for YOUR ROLE in ensuring your time in the Internships is successful.

• Take ownership of your development process. Excellence is part of our culture and you can make it part of your development.

• Come to work curious every day. Learning opportunities, both great and small, are waiting for you around every corner. 

• You will make mistakes... but you will learn and grow from them. 

• Constructive feedback will be part of the process and nurture your development. Take the feedback in stride, take it seriously, and utilize it as an opportunity to come back stronger.

• In our business everything we do is heartfelt. This is true no matter what the task, no matter what the title. 

• We value individuality at Auberge and you will interact with many different people with different backgrounds. You have the opportunity to learn from every individual you meet.

• Respect is the essence and foundation of how we interact with each other and our guests. Treat everyone with respect and it will be returned to you in kind. 

• Pay it forward. Mentor others with the knowledge you have gained throughout this program.

Core Responsibilities

Please note that this is not an exhaustive list of everything that needs to be done!  Within the Auberge family, our people always find new ways to look after the business, their guests, and their team-mates. Within this, the key responsibilities for this position are

• Line-level rotations through your assigned division

• Attendance at THE CIRCLE orientation experience

You will receive a personalized Internships participant guide as part of your onboarding that will detail each of the above components for your specific area 

Required Qualifications

• This program is only for those who are studying for a Bachelor's degree or equivalent, ideally in Hospitality, Business Culinary, Engineering, Management, Tourism  or a combination of these.

• Certified fluency in English and Spanish. (If it is applicable to your area)

• Understanding of Auberge Resorts Collection history and vision.

• Excellent overall communication skills

• The ability to work well in a team environment

Preferred Qualifications

• Local, Mexico area, experience preferred.

What Else?

At Auberge, we are passionate about our mission to be the best-loved operator of one-of-a-kind luxury properties and experiences.  We are storytellers and story-makers, delivering simple pleasures and creating unforgettable memories.  Born in Napa and inspired by the most relaxing places in the world, we prize simplicity, comfort, and beauty.  Whatever role we play in Auberge, and wherever we work, we all live by the view that our core purpose is to enrich people’s lives. The successful candidate will have a passion for developing others, align with the Auberge culture of ENRICHing people’s lives, bring a strong generalist background in Human Resources, and have a passion for wellness and the bucolic and agrarian lifestyle Etereo will be known for.

If you feel that our approach is aligned with your own passions and beliefs, we look forward to your application to speaking with you about becoming part of our family. 

Etereo Hotel is an Equal Opportunity Employer, M/F/D/V. Etereo provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Etereo Hotel complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Department: Alimentos y Bebidas / Food and Beverages
This is a non-management position
This is a temporary position