Family Connection Center- Community Engagement Specialist (San Francisco, CA)

Job Title: Community Engagement Specialist
Reports To: Communications and Development Director
Location: San Francisco
Schedule: Full-time position (40 hours per week, hybrid work)
Posting Date: May 8, 2023
Deadline to Apply: May 22, 2023
Compensation: $30 - $32 per hour, depending on experience ($62,400 - $66,560 per year), non-exempt, and excellent benefits package listed below

Benefits Package

100% employer-paid Kaiser Platinum Plan, plus Vision & Dental
Vacation starts at up to 10 days year one, up to 15 days year two, up to 25 days year six
14 Holidays including winter week holiday break
Paid sick and bereavement leave
403(b) retirement plan with up to 3% employer contribution
Professional development
PLUS: Flexible Medical Spending Account, Employee Assistance Program, staff appreciation, team building events, and a great work environment

To Apply: Please click "apply now" to submit your resume, cover letter, a brief writing sample (two pages maximum), and two design samples (two pages maximum) by April 30, 2023. Only applications with cover letters and samples will be reviewed. (An account creation is not required.)

Position Summary
The Community Engagement Specialist will serve as an ambassador for Family Connections Centers and the community. In alignment with the department’s goals and strategies, the position designs and coordinates materials and events that increase the visibility and funding for our programs. They will work to highlight FCC’s impact and expand our network of donors, volunteers, and partners. Using program data, creative storytelling, design, and strategic thinking, the Community Engagement Specialist will engage our diverse audience, amplify FCC’s mission, and connect with our community of families, staff, funders, media, and collaborators in the education and family support fields.

This role requires excellent writing and editing skills, an enthusiastic attitude, experience with design software and a range of digital communications/media, and strong project management to meet deadlines. Our ideal candidate is passionate about FCC’s community-based work and is able to celebrate the organization through effective communications digitally and in person.

About Family Connections Centers
Family Connections Centers’ (FCC) mission is to support the development of strong, healthy families and thriving communities. We create opportunities for people of different backgrounds to work together cooperatively, sharing cultures, values, knowledge, and resources. We offer an array of interconnected, participant-driven programs that include early childhood education, family support, and K-5 education. Visit fccenters.org to learn more.

Primary Responsibilities
Community Engagement, Communications, and Outreach – 60%

Acquire and maintain a detailed knowledge of Family Connections’ programs and goals to successfully implement communications and marketing strategies that support and promote this work
Write and proof copy for newsletters, press releases, marketing materials, and internal communications
Adhere to the FCC style guide and support staff communications, ensuring that all materials have high-quality, error-free copy and design
Maintain FCC website, social media platforms, and digital communications; develop campaigns and strategies to engage our audience and grow our reach and followers on all platforms
Using JotForm, Eventbrite, Google Forms, etc., build event registrations, volunteer sign-ups, program forms, surveys to collect community feedback, etc.
Oversee the FCC Volunteer Program, creating new opportunities in partnership with FCC staff, managing information distribution and check-ins, and ensuring positive and engaging volunteer experiences
Staff occasional in-person outreach, fundraising, and other community events, with ability to communicate organizational goals to the public
Distribute clear and accurate information to program participants, funders, volunteers, staff, and stakeholders, including translations in Chinese, Spanish, and Vietnamese as needed
Work with program staff to collect program information, order/supervise translations, and publish calendars and marketing materials in English, Spanish, Vietnamese, and Chinese
Design, order, and manage outreach materials, including handouts and branded swag items; equip/train staff on best use of materials and support outreach efforts
Capture photos/videos from programs and events, maintain photo folders, and keep website/digital platforms updated with new materials
Develop and utilize strategies to reach new community members, cultivate donors, recruit staff and volunteers, promote programs and enrollment, and communicate FCC opportunities
Strategize ways to continually improve user experience and clarity of information on website, social media, and text/email communications

Fundraising and Grants – 40%

Draft, edit, and support the preparation of persuasive and well-written donor solicitations
Draft and support the submission of grant proposals and reports, following the grant templates and grants calendar for deadlines
Acknowledge donations from campaigns and other sources; input donor data into Salesforce database in a timely fashion
Support the planning, permitting, marketing, and outreach of FCC’s fundraising and large-scale community events, working closely with volunteers, Board members, and partners

Qualifications

Bachelor’s degree or substantial experience in place of degree
3+ years’ experience in writing/editing grant applications, copyediting, or digital and written communications
Excellent writing and composition skills, excellent grammar and editing abilities, strong attention to detail, and ability to convey complex messages and impact through strong, persuasive communications
Proficiency in Microsoft Office and Adobe Design Suite (InDesign, Photoshop, and/or Illustrator)
Excellent interpersonal skills and an ability to work collaboratively with others in a team environment and with partners, participants, and funders
Critical thinking, flexibility, resourcefulness, and problem-solving abilities
Ability to manage multiple projects simultaneously with a high level of detail, while staying on track for individual project requirements and deadlines
Experience with Constant Contact, social media communications, and WordPress preferred

COVID-19 Requirements
All employees are expected to be fully vaccinated or have plans on getting fully vaccinated before the start of their employment. Full vaccination also includes COVID-19 Booster shots.

Work Environment
This job operates in a hybrid work environment with mandatory on-site hours at FCC’s centers in Portola and Excelsior. Some remote work is possible. Work scheduled weekdays, Monday-Friday, with occasional evening/weekend work to support community events. This role routinely uses standard computers and phones to perform work duties.

Physical Demands
While performing the duties of this job, the employee is regularly required to talk and hear. This job requires extended periods of time at a computer. The employee must lift and/or move items over 25 pounds on occasion. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Family Connections Centers is an equal-opportunity employer and values diversity, inclusion, and respect. We welcome and strongly encourage applicants from all backgrounds. Qualified applicants will receive consideration for employment.

Department: Communications
This is a full-time non-exempt position

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* How did you hear about this position? * If hired, can you provide proof of eligibility to work in the U.S.? * State law requires that persons associated with licensed facilities applicants be fingerprinted and disclose any conviction. Are you able to pass a DOJ background clearance for conviction? * If hired, are you able to provide documentation on your COVID-19 vaccination including booster shot? * Which pronouns would you like us to use when referring to your application? * What is your highest completed academic level? * Initial to confirm: I hereby certify that I have not knowingly withheld any information that might adversely affect my chances for employment and that the answers given by me are true and correct to the best of my knowledge. I further certify that I, the undersigned applicant, have personally completed this application. I understand that any omission or misstatement of material fact on this application or on any document used to secure employment shall be grounds for rejection of this application or for immediate discharge if I am employed, regardless of the time elapsed before discovery. * Initial to confirm: I hereby authorize Family Connections Centers to thoroughly investigate my references, work record, education and other matters related to my suitability for employment (excluding criminal background information) unless otherwise specified above. I further authorize the references I have listed to disclose to the company any and all letters, reports and other information related to my work records, without giving me prior notice of such disclosure. In addition, I hereby release the Company, my former employers and all other persons, corporations, partnerships and associations from any and all claims, demands or liabilities arising out of or in any way related to such investigation or disclosure.