Family Connection Center- Lead Family Support Coordinator (English/Cantonese) (San Francisco, CA)

Job Title: Cantonese Lead Family Support Coordinator
Reports To: Family Support Director
Location: Agency
Salary Grade/Range: $33 hourly, non-exempt, 40 hours per week full-time position.
Date: September 15, 2023

To Apply: Review the full posting. If you match our qualifications and interests, please click "apply now" to submit your cover letter and resume. (An account creation is not required.) No phone calls or recruiters. Only resumes with cover letters will be reviewed.

Benefits:

100% employer-paid Kaiser Platinum Plan, plus Vision & Dental
Pays 50% of eligible employee’s children/dependent premium cost
Vacation starts at up to 10 days year one, up to 15 days year two, up to 25 days year six
14 Holidays including winter week holiday break
Paid sick and bereavement leave
403(b) retirement plan with up to 3% employer contribution
Annual Hiring Anniversary bonus
Professional development
PLUS: Flexible Medical Spending Account, Employee Assistance Program, staff appreciation, team building events, and a great work environment

Position Summary:
In accordance with Family Connections’ mission and standards, the Lead Family Support Coordinator works in partnership with the Family Support Director, Family Support Manager, parents/ caregivers, staff, and community agencies to build collaborative relationships and provide programs that support parents and their families.

Essential Responsibilities:

Supervise 1-2 staff, as well as interns and volunteers providing coaching and evaluation
Model and facilitate healthy interactions/relationships in programs
Provide and facilitate family advocacy, case management, I&R
Implement family support programs in accordance with work plan and goals including parent workshops, community events, information and referral, and caregiver support group
Manage program calendar and lead the planning for workshops, support group, parenting series
Support with FA/CM consultations and team meetings, as well as team program training calendar
Lead outreach planning including conducting outreach at public and private organizations, community events and citywide events, as well as updating outreach area
Provide and facilitate family advocacy, case management, I&R, workshops
Conduct assessments that identify strengths and needs of individuals and families and implement these findings into individual service plans
Coordinate and Facilitate workshops and support groups, as needed
Facilitate surveys and evaluations of family support programs, and works with the Director to monitor progress for grant proposals and reports
Engage with parents/caregivers and community partners in an on-going, respectful manner
Work collaterally with onsite and offsite service providers to ensure comprehensive coordination of care for participants
Other duties as assigned by FCC Family Support Director

Qualifications / Requirements:

BA preferred; or additional relevant professional experience with AA Degree in Social Work, Human Services, Family Services, Counseling, or related field
3+ years of experience working with children and family services
Bilingual Cantonese/English required
Excellent interpersonal communication skills
Knowledge of early childhood education, family support models, and local resources
Familiarity with Microsoft Office and working knowledge of databases
Strong organizational and administrative skills including familiarity with Microsoft Office and working knowledge of databases
Able to work both independently and collaboratively
Able to handle multiple tasks, great problem-solving solving, mediation skills, and commitment to the Agency’s mission

Physical Demands:
While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 25 pounds and on occasion may require lifting/carrying a child or object up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

COVID-19 Vaccination Requirements:
All employees are expected to be fully vaccinated before the start of their employment, which includes all current/available booster shots based on CDC recommendations.

Family Connections Centers is an equal-opportunity employer and values diversity, inclusion, and respect. We welcome and strongly encourage applicants from all backgrounds. All qualified applicants will receive consideration for employment.

Department: Family Support Department
This is a full-time non-exempt position

Share this job

Personal Information

* First name
* Last name
* Email
* State
* Country
* Phone number

Attachments

* Attach a Cover letter Upload file

Attach

Certification or License Upload file

Attach

Other Information

* How did you hear about this position? * If hired, can you provide proof of eligibility to work in the U.S.? * State law requires that persons associated with licensed facilities applicants be fingerprinted and disclose any conviction. Are you able to pass a DOJ background clearance for conviction? * If hired, are you able to provide documentation on your COVID-19 vaccination including booster shot? * Which pronouns would you like us to use when referring to your application? * What is your highest completed academic level? * Do you have 2+ years of experience working in children and family services, including case management? * Are you bilingual in English and Spanish; English and Chinese; English and Vietnamese? * Initial to confirm: I hereby certify that I have not knowingly withheld any information that might adversely affect my chances for employment and that the answers given by me are true and correct to the best of my knowledge. I further certify that I, the undersigned applicant, have personally completed this application. I understand that any omission or misstatement of material fact on this application or on any document used to secure employment shall be grounds for rejection of this application or for immediate discharge if I am employed, regardless of the time elapsed before discovery. * Initial to confirm: I hereby authorize Family Connections Centers to thoroughly investigate my references, work record, education and other matters related to my suitability for employment (excluding criminal background information) unless otherwise specified above. I further authorize the references I have listed to disclose to the company any and all letters, reports and other information related to my work records, without giving me prior notice of such disclosure. In addition, I hereby release the Company, my former employers and all other persons, corporations, partnerships and associations from any and all claims, demands or liabilities arising out of or in any way related to such investigation or disclosure.