About GWL Realty Advisors

GWLRA is a leader in both the commercial and multi-residential real estate industries. Driven by our values of Integrity, Ambition, Creativity, and Empathy, our vision is to be a sustainable company known for exceptional real estate management, trusted advice, and outstanding service by consistently fulfilling our mission to deliver strong, long-term results for our clients. 
 

Position Overview:  This role is responsible for the leasing, marketing and maintaining positive resident relations of multi-residential apartments. This role will also show and lease suites to prospective residents with the goal to scout potential tenants, turn them into actual ones and achieve high occupancy rates.   
  
RESPONSIBILITIES:    

 
Marketing and Leasing:    

  • Encourages appointments or viewings with all prospective resident callers, walk-ins, and email inquiries   

  • Qualifies prospective residents to determine their needs and suitability as candidates   

  • Conducts viewings of the property and suites with prospective residents   

  • Sells specific property benefits to prospective residents in order to obtain a commitment to rent   

  • Negotiates leases to achieve optimum value   

  • Inspects upcoming suite availabilities prior to showing to potential residents   

  • Informs the Community Manager of any deficiencies or problems noted in the building or on the property that require attention   

  • Conducts monthly market surveys and provide the information to Head Office   

  • Carries out other duties and/or procedures related to marketing as assigned   
     

Administration and Reporting:    

  • Review, complete and maintain Availability Report and Traffic report   

  • Registers all prospective residents using a Guest Registration Card   

  • Collects and completes all pertinent information on the Application Form and forwards to the Property Manager for approval   

  • Completes background checks, order credit checks, completes and executes the signing of all leases, schedules, assignments, and addendum forms   

  • Notifies all applicants of the Landlord’s decision (approval or decline) of the application   

  • Provides move-in package to new residents at time of lease signing; provides a full orientation when possible   

  • Assists with coordination of moving elevator reservations for move-ins and outs with the Community Manager for new and current residents   

  • Assists with completion of incoming and outgoing suite inspections and documents as required   

  • Carries out other duties and/or procedures related to rental and administration of suites as assigned   
     

Customer Service:    

  • Handles all telephone and walk-in inquiries from prospective residents professionally and courteously   

  • ​​​​Follows up with prospects   

 

QUALIFICATIONS:    

  • 1-3 years of work experience in Sales and/or Customer Service   

  • Bachelor’s Degree is preferred   

  • Property Management experience an asset   

  • Knowledge of Yardi is an asset and MS Office (Word, Excel, and PowerPoint)   

  • Must possess exceptional communication and interpersonal relationship skills   

  • Strong attention to detail and problem-solving is required   

  • Must be a self-starter with high degree of initiative, creativity and flexibility   

  • Ability to work with a diverse group of people and interests while being culturally aware   

  • Have a thorough understanding of competing properties and current market conditions   

 

WHAT WE OFFER
 
  • 3 Paid Personal Days per year
  • 3 weeks of vacation per year
  • Flexible work environment with some ability to work from home
  • Flexible Benefits
  • Collaborative team environment

Our Business

Learn more about our commercial and residential businesses, our values, and careers at GWLRA!


Our Commitment to Diversity

GWL Realty Advisors is an equal opportunity employer. It prohibits discrimination based on age, color, disability, national origin, race, religion, sex, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are committed to creating and maintaining an inclusive and accessible workplace. If you are contacted for an interview and require accommodation during the interviewing process, please let us know


 

This is a full time position

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