We believe that working at Goodwill is more than collecting a paycheck. We are a mission driven and diverse nonprofit organization that values safety, belonging and learning in the workplace. We invest in our employees through training and creating opportunities for advancement. Through a combination of on-the-job and skill-based training, you will have an opportunity to develop marketable skills that will serve you at Goodwill and beyond. Most importantly, we are in the business of people and believe people deserve second chances. Invest in yourself and a new, rewarding future. Apply for a position to join the Goodwill team today.

The Associate assists with all activities related to daily order fulfillment including but not limited to printing orders, packing, processing shipments, running reports/ close-outs and monitoring packing supply levels. The Associate reports directly to the Supervisor.

  • Assist with activities related to fulfillment
  • Assist with daily career pickup
  • Monitor packing supply levels to ensure we never run out
  • Provide detail oriented customer service through accurate and efficient work
  • Assist with order picking in the warehouse and ensure accuracy and condition of each time
  • Pack a high volume of inventory items according to the packing standards
  • Ship a high volume of orders and sort them into the appropriate container
  • Assist with labeling of outbound shipping container
  • Support Assistant Manager and Shipping supervisor to facilitate running the daily close-outs
  • Assist during the carrier pick up
  • Participate in opportunities for continued training and development
  • Model company policies, procedures and guidelines while working on assigned tasks
  • Perform other duties as required

  • High school diploma or GED or equivalent work experience
  • Shipping and receiving or inventory background preferred

  • Must be able to lift upto 50+ lbs
  • Ability to stand on hard surfaces for an extended period
  • Basic knowledge of computers and organizational skills
  • Excellent in-person, phone, and electronic-based interpersonal skills
  • Ability to work cooperatively with diverse groups of individuals from a variety of educational, social and economic backgrounds
  • Proven leadership skills and ability to influence and partner/collaborate with others. Must be highly collaborative and open to multiple perspectives
  • Proficiency with, and ability to conduct, intermediate tasks within Microsoft Office Suite applications and various cloud based office applications
  • Ability to utilize self-learning systems
  • Possess a professional demeanor, poise under pressure with strong attention to detail, and well-developed time management skills
  • Respects and has knowledge of cultures, ethnicity, gender, sexual orientations and age groups other than one’s own, able to work effectively with all


Today, Goodwill San Francisco, San Mateo and Marin stands as the original social enterprise model with 20 popular retail locations, 26 donation sites and a thriving e-commerce shopping platform. A beloved and trusted community resource, Goodwill serves the region’s neediest neighborhoods by providing critical job training and support services that transform the lives of thousands of individuals and families through the power of work.

Department: Retail
This is a non-management position
This is a full time position
Pay Rate:

Visit Careers at SF Goodwill (San Francisco, San Mateo, Marin Counties)

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