Are you passionate about thrifting? Do vintage and antique collectibles perk your curiosity? Love that “OMG, I can’t believe someone let this go!” moment? Then we may have the position for you. The Ecommerce Product Specialist identifies, appraises and lists some of the most intriguing curiosities we receive at Goodwill. Thru your knowledge of trends, strong research ability, your background and sheer intuition, you will be responsible for identifying high value or high potential items from our donations channels and sorting it by category and listing it to our online sales channels.

RESPONSIBILITIES
  • Grade and determine condition of collectible items based on customer satisfaction guidelines; focus on Quality Control procedures to ensure that every item has the condition graded correctly
  • Authenticates items to determine if they are counterfeit 
  • Write product listings with detailed, accurate and trend relevant descriptions and titles
  • Post products for sale online and contribute to exceeding sales goals
  • Maintain quality control of online listings
  • Review and research online marketplaces in order to make educated decisions whether items meet online standards
  • Identify and pull product for online sale
  • Execute daily quality control checks and make suggestions for continued improvement
  • Act as a lead to support team supervisor to ensure smooth operations
  • Provide group training and mentoring to team members

QUALIFICATIONS & EXPERIENCE
  • High school diploma or GED or equivalent work experience
  • 1-3 years of experience in appraising items
  • 1-3 years of experience selling items online
  • Digital photography background would be a plus
  • Previous team leadership experience a plus
  • Must be able to type 40+ WPM

PHYSICAL REQUIREMENTS
  • Must be able to lift up to 45 lbs unassisted
  • Ability to stand on hard surfaces for an extended period
 
KNOWLEDGE, SKILLS & ABILITIES
  • Advanced knowledge of computers and organizational skills
  • Ability to work weekends
  • Excellent in-person, phone, and electronic-based interpersonal skills
  • Ability to work cooperatively with diverse groups of individuals from a variety of educational, social and economic backgrounds
  • Proven leadership skills and ability to influence and partner/collaborate with others. Must be highly collaborative and open to multiple perspectives
  • Proficiency with, and ability to conduct, intermediate tasks within Microsoft Office Suite applications and various cloud based office applications
  • Ability to utilize self-learning systems
  • Possess a professional demeanor, poise under pressure with strong attention to detail, and well-developed time management skills
  • Respects and has knowledge of cultures, ethnicity, gender, sexual orientations and age groups other than one’s own, able to work effectively with all

ABOUT THE ORGANIZATION

Today, Goodwill San Francisco, San Mateo and Marin stands as the original social enterprise model with 20 popular retail locations, 26 donation sites and a thriving e-commerce shopping platform. A beloved and trusted community resource, Goodwill serves the region’s neediest neighborhoods by providing critical job training and support services that transform the lives of thousands of individuals and families through the power of work.

We believe that working at Goodwill is more than collecting a paycheck. We are a mission driven and diverse nonprofit organization that values safety, belonging and learning in the workplace. We invest in our employees through training and creating opportunities for advancement. Through a combination of on-the-job and skill-based training, you will have an opportunity to develop marketable skills that will serve you at Goodwill and beyond. Most importantly, we are in the business of people and believe people deserve second chances. Invest in yourself and a new, rewarding future. Apply for a position to join the Goodwill team today.



 

Department: Retail
This is a non-management position
This is a full time position
Pay Rate: $17.00

Visit Careers at SF Goodwill (San Francisco, San Mateo, Marin Counties)

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