We believe that working at Goodwill is more than collecting a paycheck. We are a mission driven and diverse nonprofit organization that values safety, belonging and learning in the workplace. We invest in our employees through training and creating opportunities for advancement. Through a combination of on-the-job and skill-based training, you will have an opportunity to develop marketable skills that will serve you at Goodwill and beyond. Most importantly, we are in the business of people and believe people deserve second chances. Invest in yourself and a new, rewarding future. Apply for a position to join the Goodwill team today.

The Career Advisor is responsible for delivering comprehensive career services to individuals who are reconnecting with the workforce. This position will work as part of a team of career services professionals, onsite referral partners and employer engagement staff to match job seekers with employment opportunities in growth industries. Reporting to the Career Services Manager, this individual will support the implementation of a coordinated employment services effort at Goodwill’s CAP Career Center and contribute his/her skills and knowledge to supporting job seekers on their path to achieving self-sustaining careers.


RESPONSIBILITIES
  • Provide one-on-one assessments to evaluate and assess job seeker skills, interests, aptitudes, and barriers and to determine career/job focus
  • Assess eligibility for training opportunities that build work history and develop technical skill sets.
  • Partner with job seeker to create and maintain individual career development plans
  • Facilitate workshops on resume preparation, interviewing skills, and workplace etiquette.
  • Maintain relationships with and make appropriate referrals to other service and training providers who can assist participants with supportive services designed to mitigate barriers, enhance employability, and maintain employment.
  • Provide support at employer hiring events, job fairs and community events.
  • Maintain up-to-date knowledge of Labor Market Information and relevant training/program requirements/directives
  • Accurately input job seeker data into Goodwill’s CRM and funder databases, maintain electronic and hard copy files in accordance with Goodwill standards and any program-specific funder(s)’ requirements
  • Document participant progress in service entries and case notes, prepare progress reports, and complete employment retention calls and entries
  • Perform other duties as assigned

QUALIFICATIONS & EXPERIENCE
  • Bachelor's degree or at least 2 years of career counseling experience in a non-profit setting
  • Experience providing employment-related case management, career readiness, and employment retention services
  • Experience in conducting vocational assessments and understanding transferable skills, aptitudes and abilities as well as the barriers that hinder employment

KNOWLEDGE, SKILLS & ABILITIES
  • Excellent verbal and written communication skills
  • Excellent interpersonal skills across a variety of mediums (in person, phone and electronic-based)
  • Proficient mathematical skills
  • Ability to work respectfully and cooperatively with diverse group of individuals from a variety of educational, social and economic backgrounds
  • Respects and has knowledge of cultures, ethnicities, gender, sexual orientations and age groups other than one’s own, able to work effectively with all
  • Follow and promote workplace quality and safety standards and contribute to a culture of safety
  • Receptive to feedback, willing to learn and embrace continuous improvement
  • Strive for high customer satisfaction, going out of the way to be helpful and pleasant
  • Professional demeanor with the ability to exercise discretion and judgment in confidential matter
  • Proficiency with basic to intermediate tasks within Microsoft Office Suite applications and various cloud based office applications
  • Ability to create and facilitate workshop and trainings
  • Team oriented and the ability to work well with others in a highly collaborative environment
     
​​​​​​ABOUT THE ORGANIZATION
Today, Goodwill San Francisco, San Mateo and Marin stands as the original social enterprise model with 20 popular retail locations, 26 donation sites and a thriving eCommerce shopping platform. A beloved and trusted community resource, Goodwill serves the region’s neediest neighborhoods by providing critical job training and support services that transform the lives of thousands of individuals and families through the power of work.

 

Department: Mission Advancement
This is a non-management position
This is a full time position
Pay Rate:

Visit Careers at SF Goodwill (San Francisco, San Mateo, Marin Counties)

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