We believe that working at Goodwill is more than collecting a paycheck. We are a mission driven and diverse nonprofit organization that values safety, belonging and learning in the workplace. We invest in our employees through training and creating opportunities for advancement. Through a combination of on-the-job and skill-based training, you will have an opportunity to develop marketable skills that will serve you at Goodwill and beyond. Most importantly, we are in the business of people and believe people deserve second chances. Invest in yourself and a new, rewarding future. Apply for a position to join the Goodwill team today.
The Veterans Career Advisor is responsible for delivering comprehensive career services to veterans who are interested in reconnecting with the workforce. This position will work as part of a team of career services professionals, onsite referral partners and employer engagement staff to match job seekers with employment opportunities in growth industries. Reporting to the Career Services Manager, this individual will support the implementation of a coordinated employment services effort at Goodwill’s CAP Career Center and contribute his/her skills and knowledge to supporting job seeking veterans on their path to achieving self-sustaining careers.
  • Provide one-on-one assessments to evaluate and assess job seeker skills, interests, aptitudes, and barriers and to determine career/job focus
  • Assess eligibility for training opportunities that build work history and develop technical skill sets.
  • Partner with job seeker to create and maintain individual career development plans
  • Facilitate workshops on resume preparation, interviewing skills, and workplace etiquette.
  • Maintain relationships with and make appropriate referrals to other service and training providers who can assist participants with supportive services designed to mitigate barriers, enhance employability, and maintain employment.
  • Provide support at employer hiring events, job fairs and community events.
  • Maintain up-to-date knowledge of Labor Market Information and relevant training/program requirements/directives
  • Accurately input job seeker data into Goodwill’s CRM and funder databases, maintain electronic and hard copy files in accordance with Goodwill standards and any program-specific funder(s)’ requirements
  • Document participant progress in service entries and case notes, prepare progress reports, and complete employment retention calls and entries
  • Perform other duties as assigned 
  • BA or BS preferred or at least 2 years of career counseling experience in a non-profit setting
  • 2 years of employment-related case management, employment retention services experience
  • Ability to communicate clearly, both orally and written
  • Ability to plan, organize, initiate, and lead various community engagement efforts
  • Ability to create and facilitate workshops and trainings
  • Responsive and effective communication and able to appropriately represent organization in a variety of public settings to increase awareness
  • Demonstrated ability to meet deadlines and manage multiple projects simultaneously
  • Ability to maintain highest levels of confidentiality
  • Excellent interpersonal and communications skills with the ability to develop professional and business partnerships.
  • Excellent in-person, phone, and electronic-based interpersonal skills
  • Ability to work cooperatively with diverse groups of individuals from a variety of educational, social and economic backgrounds
  • Proficiency with, and ability to conduct, intermediate to advanced tasks within Microsoft Office Suite applications and various cloud based office applications
  • Ability to utilize self-learning systems
  • Possess a professional demeanor, poise under pressure with strong attention to detail, and well-developed time management skills
  • Respects and has knowledge of cultures, ethnicities, gender, sexual orientations and age groups other than one’s own, able to work effectively with all

As one of the most established and successful social enterprises in the country, Goodwill Industries of San Francisco, San Mateo, and Marin Counties, Inc. leads the field through innovation, continuous improvement, and a commitment to those we serve. The businesses we grow and operate (e.g. retail stores, E-commerce, specialty boutiques, value stores, and salvage businesses) fund local job placement and employment training opportunities that give people a second chance to build a sustainable livelihood.
Although we are in our 100th year of service, we approach our work like an innovative start-up with unlimited potential. We seek bright, resilient and caring strategic thinkers to join us as we greet a new century of innovation, achievement, and social and environmental responsibility.

Department: Mission Advancement
This is a full time position
Pay Rate:

Visit Careers at SF Goodwill (San Francisco, San Mateo, Marin Counties)

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