We believe that working at Goodwill is more than collecting a paycheck. We are a mission driven and diverse nonprofit organization that values safety, belonging and learning in the workplace. We invest in our employees through training and creating opportunities for advancement. Through a combination of on-the-job and skill-based training, you will have an opportunity to develop marketable skills that will serve you at Goodwill and beyond. Most importantly, we are in the business of people and believe people deserve second chances. Invest in yourself and a new, rewarding future. Apply for a position to join the Goodwill team today.

The Career Advisor is responsible for delivering comprehensive career services at the Community Assessment Service Center (CASC), a one stop reentry services center dedicated to reducing recidivism, building self-sufficiency skills, and increasing public safety. This position will provide intensive career coaching support, assessments and job placement services to justice involved individuals. This position will collaborate closely with Goodwill’s Employer Engagement team and San Francisco’s Workforce Development system to match job seekers with employment opportunities in growth industries. Reporting to the CASC Employment Services Manager, this individual will support the implementation of a coordinated employment services effort at the CASC and contribute his/her skills and knowledge to supporting job seekers on the path to achieving self-sustaining careers.


  • Provide one‐on‐one assessments and career coaching to enrolled job seekers
  • Prepare job seekers for employment, including resume preparation, interviewing skills, and workplace etiquette. Work with job seekers to complete a professional development portfolio.
  • Facilitate career readiness, professional development, and life skills workshops
  • Develop individual employment and training plans that address employer needs and job-seeker capabilities.  
  • Build rapport and excellent working relationships with Probation Officer to support job seekers with their Individualized Treatment and Rehabilitation Plan (ITRP)
  • Maintain relationships with and make appropriate referrals to other service and training providers who can assist participants with supportive services designed to mitigate barriers, enhance employability, and maintain employment.
  • Provide support at employer hiring events, job fairs and community events.
  • Work as part of an interdisciplinary team with instructional team, onsite referral partners and employer engagement staff to ensure job seekers’ success
  • Maintain up-to-date knowledge of Labor Market Information and relevant training/program requirements/directives
  • Input job seeker information into CRM system, maintain electronic and hard copy confidential case files, document participant progress in service entries and case notes, prepare progress reports, and complete employment retention and other documentation

  • Bachelor’s Degree or at two years of career counseling experience in a non-profit setting.
  • Bilingual English/Spanish encouraged to apply
  • Prior experience providing employment-related case management, career readiness, and employment retention services
  • Prior experience in conducting vocational assessments and understanding transferable skills, aptitudes and abilities as well as the barriers that hinder employment.
  • Ability to create and facilitate workshops and trainings 
  • Excellent verbal and written communication skills
  • Proficiency in MS Office Suite and Client Relationship Management (CRM) systems
  • Team-orientated and the ability to work well with others in a highly collaborative environment
  • Understanding of the special employment needs of diverse groups. Knowledge of cultures, ethnicities, gender, sexual orientations and age groups other than one’s own, able to work effectively with all
  • A growth mindset and a passion for helping people continuously improve


As one of the most established and successful social enterprises in the country, Goodwill Industries of San Francisco, San Mateo, and Marin Counties, Inc. leads the field through innovation, continuous improvement, and a commitment to those we serve. The businesses we grow and operate (e.g. retail stores, Ecommerce, specialty boutiques, value stores, and salvage businesses) fund local job placement and employment training opportunities that give people a second chance to build a sustainable livelihood. 

Although we are in our 100th year of service, we approach our work like an innovative start-up with unlimited potential. We seek bright, resilient and caring strategic thinkers to join us as we greet a new century of innovation, achievement, and social and environmental responsibility

Department: Mission Advancement
This is a non-management position
This is a full time position
Pay Rate:

Visit Careers at SF Goodwill (San Francisco, San Mateo, Marin Counties)

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