Role Summary

The bell staff is responsible for transporting guests virtually anywhere they like to go any time.  They are also responsible for handling guest luggage, maintaining a clean fleet of transport vehicles and a clean driveway and common area. At all times, at least one bellman is to remain at the front door to greet guests as they come and go. Additionally, the bell staff is regarded as the muscle of the hotel. Such roles and responsibilities related to assisting other departments in moving furniture for special events, building fires in the restaurant, and shoveling snow off sidewalks and pathways. 

Core Responsibilities

Please note that this is not an exhaustive list of everything that needs to be done!  Within the Auberge family, our people always find new ways to look after the business, their guests, and their team-mates.   Within this, the key responsibilities for this position are:

  • Maintaining the fleet of Mercedes vehicles, both inside and out, at all times, including washing, vacuuming, fueling, and logging damages

  • Valet parking in-house guest vehicles 

  • Handling guest luggage upon arrival and departure

  • Delivering messages from the front desk or spa to guest suites

  • Tracking guest movement and communicating with housekeeping, front desk, and restaurant

  • Coordinating transportation requirements for arrivals, departures, and drives to town throughout the day

  • Completing a daily transportation log sheet depicting all charged transportation for the day and giving to Night Audit 

  • Building fires and restocking firewood in the common area fireplaces

  • Assisting other departments in need of help moving furniture or other heavy items from one location to another

  • Assessing and handling upcoming needs for either transportation or valet pulls

  • Note: The above tasks are meant to represent common responsibilities, but this is not intended to be an exhaustive list; other tasks may be assigned as needed.


Required Qualifications

  • A genuine affinity for interacting meaningfully and positively with Goldener teammates.

  • Ability to satisfactorily communicate in English with colleagues and management to their understanding.

  • Must have a valid United States driver’s license

  • Must be 21 years or older

  • Clean driving record free of major offenses and/or multiple minor offenses 

  • Clear criminal record

  • Willing to work flexible hours of morning, evening, holidays and weekends

Frequent or occasional need to perform the following physical activities: 

  • Reaching, bending, pushing, pulling, twisting, lifting, and climbing.   Have frequent need to perform standing and walking activities related to inspecting the property.  

  • The constant need to perform the following physical activities: grasping, turning, finger dexterity. 

  • Occasional need to stand for long periods of time.

  • Vision requirements: the constant need to view small print.  Frequent need to see small details and things clearly beyond arms’ reach.

  • Hearing requirements: the constant need to speak on the telephone and/or two-way radio, 

  • Respond to the general public and converse with staff. Ability to hear fire alarms and emergency equipment.

  • Must be able to lift equipment and/or luggage in excess of 50 pounds

  • Must be able to run short distances 

  • Critical thinking and multi-tasking skills

  • Ability to make decisions under pressure and display comfort in a fast-paced environment

Pay Rate: $17.00 Plus Tips

Company & Property Description

Nestled snugly in the heart of Deer Valley in Utah's Wasatch Mountains, the Goldener Hirsch Inn and Residences is just steps from the Silver Lake Express lift and ski access. You can also easily set off hiking, and biking on the trails, and soak in the spectacular views of Bald Eagle Mountain. The Inn features just 18 rooms, and the Residences showcases 49 newly renovated rooms, allowing us to offer you the ultimate in intimate, personalized service alongside five-star amenities--including European king beds, plush robes and slippers, and an acclaimed restaurant consistently attracting rave reviews.

 Named after the Hotel Goldener Hirsch in Salzburg, Austria, the Goldener Hirsch Inn is Deer Valley’s premier small luxury hotel. It opened in 1991 by the Countess Harriet Walderdorff, the grand dame who changed Europe's sense of "Luxury accommodations" from overt extravagance to a casual, yet sophisticated style.  The hotel's décor and ambience were influenced by her introductions to the same Austrian furniture makers as the original hotel.  We love her style, and we know you will, too.

 We create individual experiences for our guests, and focus on exceptional guest service and minute attention to detail. This has earned our Deer Valley luxury hotel numerous awards and ensures you feel like the VIPs you are--from the moment you arrive, and even beyond your departure.

Come and enjoy our award-winning restaurant which has earned a wide range of accolades including Best of State in 2016, “Extraordinary” from Zagat, and Top Restaurant recognitions from Condé Nast Traveler, Salt Lake Magazine, The Park Record and Salt Lake Tribune. 

Relax and refresh by the fire in the AlpenStubé after a day of skiing, hiking, mountain biking, or shopping--or retreat to the secluded third floor lounge for delicious steaming hot chocolate and decadently warm cookies.

Most recently, the Hirsch was again selected by the World Ski Awards in 2020 as the Best Ski Boutique Hotel in the United States. The Goldener Hirsch has been a AAA Four Diamond awardee since 2008. We strive to provide you the dedicated service that continues to earn these awards.

Whether traveling on a ski trip to Aspen, or taking a romantic escape in Santorini for a special anniversary, it is the simple things that are most important to the guests of Auberge Resorts Collection.  At Auberge, we offer the opportunity to create personal memories and stories; tasting freshly picked fruit in Cabo San Lucas, horseback riding with a local cowboy in Costa Rica, or planting coral gardens in the South Pacific. People who know us, choose to return for shared experiences that connect them to local cultures and which will be forever embedded in their soul.

What Else?

At Auberge, we are passionate about our mission to be the best loved operator of one-of-a-kind luxury properties and experiences.  We are storytellers and story-makers, delivering simple pleasures and creating indelible memories. Born in Napa and inspired by the most relaxing places in the world, we prize simplicity, comfort and beauty.  Whatever role we play in Auberge, and wherever we reside and work, we all live by the view that our core purpose is to enrich people’s lives.

If that philosophy resonates with you and you feel that our approach is aligned with your own passions and beliefs, then please talk to us about becoming part of our family.

Goldener Hirsch is an Equal Opportunity Employer, M/F/D/V. Goldener Hirsch provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Goldener Hirsch complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Department: Front Office
This is a non-management position
This is a full time position

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