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OVERVIEW

The Food & Beverage Supervisor reports directly to the Food and Beverage Manager and is responsible for managing the Food & Beverage department and overseeing all guest experiences within that department.

DUTIES AND RESPONSIBILITIES

  • Assist F&B management in the overall day-to-day operations. 

  • Consistently maintain Goldener Hirsch / Forbes service standards throughout all F&B departments.

  • Ensure completion of all service shift opening/closing duties.

  • Ensure the setup of all dining outlets, common spaces, and function spaces for the day.

  • Inspect the restaurant environment and entrance area ensuring that all standards are met, rectify any deficiencies, and maintain cleanliness at all times.

  • Inspect tables and stations ensuring that all set up meets the departmental standards, check throughout the meal period, and report any deficiencies.

  • Ensure quality Food & Beverage service is delivered first while maintaining adherence to budgeted payroll and overhead costs.

  • Conduct pre-meal informational briefing with staff so that all are knowledgeable about dishes, cooking methods, changes, menu items, specials, etc. 

  • Behave as a role model, communicate effectively with employees, acting as a motivating influence, training all new team members.

  • Assist F&B management in training, scheduling, and Payroll

  • Handle any guest incidents ensuring 100% guest satisfaction.  Record and distribute all GIR reports following up on any incidents.

  • Ensure respect for safe food handling procedures and a safe working environment

  • Complete Daily Pass-along communicating all relevant notes for each shift.

  • Work as an active member of the management team. Creating professional relationships and active involvement with all hotel operations, including but not limited to; daily, and weekly management meetings, and support to all team members, including Manager on Duty Shifts.

QUALIFICATION REQUIREMENTS

Required

  • Minimum 2 years in a restaurant management role

  • Excellent knowledge of food and wine is a must as well as fine dining operations.

  • Experience in completing administrative tasks, including reporting, budgeting, project management, etc.

 

Desirable

  • Hospitality Certificate or Degree

  • Experience at a luxury hospitality property

  • Superior professional appearance and manner, good character to work on a fast-paced team

 

SKILLS, ATTITUDES, AND BEHAVIORS

Personal Skills:

  • Great communication skills

  • Confidence and ability to perform under pressure

 

PHYSICAL DEMANDS

  • Must be able to stand for at least 8 hours and be able to lift up, push, and pull at least 50 pounds
     

JOIN OUR FAMILY

At Auberge, we are passionate about our mission to be the best loved operator of one-of-a-kind luxury properties and experiences.  We are storytellers and story-makers, delivering simple pleasures and creating indelible memories. Born in Napa and inspired by the most relaxing places in the world, we prize simplicity, comfort and beauty.  Whatever role we play in Auberge, and wherever we reside and work, we all live by the view that our core purpose is to enrich people’s lives.

If that philosophy resonates with you and you feel that our approach is aligned with your own passions and beliefs, then please talk to us about becoming part of our family.

Goldener Hirsch is an Equal Opportunity Employer, M/F/D/V. Goldener Hirsch provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Goldener Hirsch complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Department: Food & Beverage/Alimentos y Bebidas
This is a management position
This is a ft-seasonal / tiempo completo - temporal position

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