Position Title: Housekeeping Supervisor

Location: Goldener Hirsch - Deer Valley 

Department: Rooms

FLSA Status: Non-Exempt

Reports To: Rooms Management Team


Join the team voted #1 Resort Hotel in the US by Travel and Leisure in 2023!
 

Company & Property Description

Nestled snugly in the heart of Deer Valley in Utah's Wasatch Mountains, the Goldener Hirsch Inn and Residences is just steps from the Silver Lake Express lift and ski access. You can also easily set off hiking, and biking on the trails, and soak in the spectacular views of Bald Eagle Mountain. The Inn features just 18 rooms, and the Residences showcases 49 newly renovated rooms, allowing us to offer you the ultimate in intimate, personalized service alongside five-star amenities--including European king beds, plush robes and slippers, and an acclaimed restaurant consistently attracting rave reviews.

 

Named after the Hotel Goldener Hirsch in Salzburg, Austria, the Goldener Hirsch Inn is Deer Valley’s premier small luxury hotel. It opened in 1991 by the Countess Harriet Walderdorff, the grand dame who changed Europe's sense of "Luxury accommodations" from overt extravagance to a casual, yet sophisticated style.  The hotel's décor and ambience were influenced by her introductions to the same Austrian furniture makers as the original hotel.  We love her style, and we know you will, too.

 

We create individual experiences for our guests, and focus on exceptional guest service and minute attention to detail. This has earned our Deer Valley luxury hotel numerous awards and ensures you feel like the VIPs you are--from the moment you arrive, and even beyond your departure.

 

Come and enjoy our award-winning restaurant which has earned a wide range of accolades including Best of State in 2016, “Extraordinary” from Zagat, and Top Restaurant recognitions from Condé Nast Traveler, Salt Lake Magazine, The Park Record and Salt Lake Tribune. 

 

Relax and refresh by the fire in the AlpenStubé after a day of skiing, hiking, mountain biking, or shopping--or retreat to the secluded third floor lounge for delicious steaming hot chocolate and decadently warm cookies.

 

Most recently, The Goldener Hirsch was named the #1 Resort Hotel in the US by Travel and Leisure 2023 and the Hirsch was again selected by the World Ski Awards in 2020 as the Best Ski Boutique Hotel in the United States. The Goldener Hirsch has been a AAA Four Diamond awardee since 2008. We strive to provide you the dedicated service that continues to earn these awards.

 

Whether traveling on a ski trip to Aspen, or taking a romantic escape in Santorini for a special anniversary, it is the simple things that are most important to the guests of Auberge Resorts Collection.  At Auberge, we offer the opportunity to create personal memories and stories; tasting freshly picked fruit in Cabo San Lucas, horseback riding with a local cowboy in Costa Rica, or planting coral gardens in the South Pacific. People who know us, choose to return for shared experiences that connect them to local cultures and which will be forever embedded in their soul.

 

ROLE SUMMARY

The Housekeeping Supervisor reports directly to the Housekeeping Manager and is responsible for assisting the Executive Housekeeper oversee the day to day operations of the Housekeeping team.

 

DUTIES AND RESPONSIBILITIES

 
  • Assist in assigning the daily room and public areas schedule for the Housekeepers

  • Check guest rooms and common areas as they are cleaned ensuring adherence with Goldener Hirsch standards

  • Have open communication with maintenance and Front Office to ensure seamless service for the guest's arrival 

  • Complete all Housekeeping duties as needed

 

QUALIFICATION REQUIREMENTS

 

Required

 
  • Minimum of two years’ Housekeeping experience at the Mayflower Inn & Spa or other ARC property

  • Able to read and write in English

  • Able to work a flexible schedule, including weekends and holidays, according to department needs.

 

Desirable

 
  • Bilingual

 

SKILLS, ATTITUDES, AND BEHAVIORS

 

Personal Skills:

 
  • Great communication skills

  • Confidence and ability to perform under pressure

 

PHYSICAL DEMANDS

 
  • Must be able to stand for at least 8 hours and be able to lift up, push, and pull at least 50 pounds



 

JOIN OUR FAMILY

At Auberge, we are passionate about our mission to be the best loved operator of one-of-a-kind luxury properties and experiences.  We are storytellers and story-makers, delivering simple pleasures and creating indelible memories. Born in Napa and inspired by the most relaxing places in the world, we prize simplicity, comfort and beauty.  Whatever role we play in Auberge, and wherever we reside and work, we all live by the view that our core purpose is to enrich people’s lives.

 

If that philosophy resonates with you and you feel that our approach is aligned with your own passions and beliefs, then apply today and take the first step to becoming part of our family.

 

Goldener Hirsch is an Equal Opportunity Employer, M/F/D/V. Goldener Hirsch provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Goldener Hirsch complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

This is a non-management position
This is a ft-year round/ tiempo completo- todo el aƱo position

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