Service Advisor


Hawk Auto Group is experiencing HUGE GROWTH!


We are currently seeking customer focused experienced Service Advisors for all of our Chicagoland locations: Niles, Forest Park, Oak Lawn, Bridgeview, Niles and Joliet


Join our team and work with some of the best. APPLY TODAY! Bi-lingual applicants are encouraged to apply.

If you are looking for a progressive leader in the automotive industry, this is the place to be.


Duties will include, but are not limited to:

  • Schedule repair appointments

  • Greet customers in service lanes

  • Generate appraisals and estimates

  • Write repair orders and follow up with the customer

  • Ensure excellent customer satisfaction

  • Verify warranty and service contract coverage by examining records and papers; explaining provisions and exclusions

    Job Requirements The following qualifications are a plus:

  • Strong listening & communication skills

  • Commitment to customer service satisfaction

  • Be very detail oriented

  • Experience in a leadership role

  • Previous success in resolving customer service issues

  • A high level of professionalism and courteousness

  • A desire to be in the automotive industry

  • Sales experience

  • Knowledge of vehicle repairs and warranty work is a plus

  • Bi-lingual is a PLUS!!!!

    Hawk's Commitment To You:

  • Full Benefits Package

  • Hourly rate plus commission

  • High Customer Satisfaction for Both Sales & Service!

  • A Professional And Respectful Work Environment

  • Opportunities for Advancement - We Promote From Within!

  • Top Training and Selling Processes To Properly Assist Today’s Customers

    Hawk Auto Group is proud to be an automotive leader in our communities.

    We offer competitive pay plans designed to take care of top performers. We are a group of fast paced technologically advanced dealerships. If you are looking for a long term home and a great opportunity then apply today!

    Employment offers are conditional until successful completion of pre-employment screenings, including background check, drug screening and MVR check. We are an equal opportunity employer.

This is a non-management position
This is a full time position

Visit Careers at Hawk Auto

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