Golf Mill Ford is looking for an entry-level, Spanish speaking, and motivated BDC Agent(s) to join our team. Candidates must have superior customer service skills, excellent bi-lingual communication skills, and be able to stay motivated and productive in a fast paced environment.

Responsibilities:

  • Conduct business in a variety of traditional and non-traditional methods, such as email, telephone, in-person appointments, and others
  • Answer incoming sales calls with the objective of setting up an appointment
  • Monitor and contact internet leads from our website, dealer, manufacturer, and third party sites
  • Determine each customer's vehicle needs by answering questions and listening
  • Set and confirm appointments, follow up for each shown or missed appointment
  • Maintain accurate and update website, specials, current incentives, etc.

Job Requirements

  • Must be able to speak and read Spanish fluently
  • Superior communication and customer service skills
  • Excellent phone and follow through skills
  • An understanding of manufacturer's specifications
  • Ability to maintain a positive, can-do attitude
  • Professional appearance and communications skills

This position is a full-time benefit eligible opportunity with a bonus pay plan.

This is a full time position

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