Auto Alert gurus, we want YOU! Our Business Development Center at Hawk Chevrolet of Bridgeview is looking for ambitious, goal oriented individuals to join our team as a Business Development Agent. Call center professionals looking for an opportunity to grow and develop your career apply here!


Sales BDC Responsibilities:

· Responsible for making outbound sold and unsold follow-up calls

· Generate appointments and quotes by means of proactive outbound prospecting and lead activity management in an effort to qualify and market to potential customers

· Handle all incoming internet email leads and internet phone leads

· Be available to respond to email inquiries in a professional, well-spoken manner

· Assist customers in appropriate vehicle selection

· Conceptualize and understand the psychology of internet customers and work with them accordingly to set an appointment for a proper vehicle demonstration

· Direct customers to product information resources, including those available on the internet

· Check email frequently and respond to inquiries immediately

· Deliver inquiries/messages intended for other sales personnel and departments promptly

· Must be available to work Saturday’s

· Our Sales Dealership hours are M-F 9:00 a.m. – 9:00 p.m. and Saturday 8:30 a.m. – 7:00 p.m. Hours of operation must be covered by the BDC staff. Therefore, flexibility to work afternoons and evenings are a must.


Service BDC Responsibilities:

· Handle all incoming appointment requests.

· Schedule ALL incoming service appointments

· Previous day follow-up calls

· Meet with the Service Director to discuss previous day(s) declined services.

· Assist the Service Advisors and Director with all service related items

· Recalls

· Maintenance reminders

· On-Star activation

· Must be available to work Saturday’s

· Our Service Department hours are M-TH 7:00 a.m. – 7:00 p.m., Friday 7:00 a.m. – 6:00 p.m. and Saturday 8:00 a.m. – 4:00 p.m.


We offer:

Generous hourly compensation

Monthly bonuses (based on appointments made and shown, vehicles sold, call volume and much more)

Sales “spiffs” determined by the General Manager

Benefits (health, dental, 401k)

Paid vacation after 1st year of service


Previous experience as a BDC Rep at a previous dealership a plus

Bilingual a plus (Spanish or Polish speaking a plus)

Auto Alert & VinSolutions experience a plus

Customer Service Experience and Sales experience

Job Type: Full-time

Customer Service: 1 year (Preferred)


Must be at least 19 years of age with a valid driver’s license and a high school diploma/GED. All applicants considered for the position must pass a pre-employment drug screening and background check.

This is a non-management position
This is a full time position

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