Surveillance Supervisor

STATUS:                      Permanent/Full-Time/Non-Exempt
DEPARTMENT:           Surveillance
REPORTS TO:              Gaming Commission and Surveillance Lead Officer
SALARY:                      $17.00 per hour DOE, plus benefits; (health, dental insurance, 401K, life insurance, paid holidays, vacation/sick time after completion of 90-day probation).
CLOSING DATE:          Open Until Filled

The Surveillance Supervisor is responsible for ensuring the repair, maintenance, and documentation of Surveillance Department systems is completed in a timely manner. The Surveillance Supervisor will oversee the surveillance department under the direction of the Gaming Commission.

Essential Duties & Responsibilities
  • Participates in and ensures the quality of operations in the Surveillance Department; communicates with Surveillance observers.
  • Ensures all surveillance equipment is maintained and/or operational.
  • Trains and motivates staff
  • Researches surveillance technology and recommend enhancements to ensure efficient and cost-effective surveillance operations.
  • Provides testimony as a subject matter expert in Gaming Commission Hearings, Tribal Court or Court of Law.
  • Must adhere to internal controls, casino policies and procedures, and all federal, state, and tribal regulations pertaining to HLC and its casino operations.
  • Maintains a working knowledge of all games offered by the casino.
  • Assist in the relocation of surveillance equipment as needed.
  • Keep informed of new equipment and technology as it becomes available on the market.
  • Must be pleasant with others on the job and display a good-natured, cooperative attitude.
  • Perform other duties as assigned to support the efficient operation of the department.

  • Knowledge of Geo-Vision system is preferred.
  • High School Diploma required; college degree preferred
  • Minimum two (2) years of supervisory experience within a surveillance department, and two (2) years of management experience within a casino environment.
  • PC literacy and proficiency in Microsoft Office and Excel.
  • Have knowledge of how all-applicable video equipment operates.
  • Maintain strict confidentiality with respect to operations, personnel, controls, and procedures involved in surveillance activities.
  • Evaluate equipment needs and order surveillance equipment as necessary.
  • Operate various tools and test equipment while maintaining, installing, and repairing surveillance equipment.
  • Must be reliable, trustworthy, and honest.
  • Ability to communicate effectively with staff and management in both written and verbal form.
  • Ability to work changing schedules to adjust to fluctuating business demands and work any shifts, including holidays, and fill in shifts for call outs.
  • Must be organized and detail-oriented sound judgment and mature decision-making.
  • Ability to react quickly and accurately under demanding, high-stress conditions.
  • Be self-motivated and complete job functions with little or no supervision.
  • Must be organized and detail oriented.
  • Must be at least 21 years of age.
  • Must be able to obtain a Gaming license with the CGC.
If you feel that this position is a great match for your interests and skills, click to apply. Thank you again for considering joining the Havasu Landing Casino Resort team!
  • Seniority level
Entry level
  • Employment type


This is a full time position

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