Essential Job Duties
  1. Develop high performing team of emergency shelter resident aids
  2. Construct resident aid schedules to allow for full staffing of emergency shelter at all times
  3. Provide comprehensive training and supervision to all resident aids, this includes training all new hires when they start.
  4. Assist clients with concerns about resident aids, and discuss client grievances with the resident aids.
  5. Handling personnel issues and addressing concerns and suggestions to better improve the department.

Qualifications & Requirements
  • 2-3 years managing a team of people
  • Experience with homeless, mentally ill, or addicts is preferred
  • Ability to work various shifts

Skills & Abilities
  • Strongly demonstrates the importance of team building.
  • Ability to communicate with the community to stay informed of resources
  • Excellent written and verbal communication skills.
  • Possess self-initiative and demonstrated attention to detail.

Supervisory Responsibilities
Responsible for supervising staff of 20-25 employees. These duties include hiring, training, disciplining, developing and terminating staff members.

Physical Requirements (% of time spent performing requirements)
  • Time spent walking- 90%
  • Time spent sitting- 10%
  • Time spent working on a computer- 30%
  • Time spent lifting objects- 5%
Must be able to lift 5lbs

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. But, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

EEOC Statement
It is the policy of Shelterhouse to provide equal employment opportunity to all employees and candidates for employment without regard to race, color, religion, sex, national origin, age, handicap or veteran status or status within any other protected group.

This is a management position
This is a full time position

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