Service Coordinators work with consumers, families, and community providers in an effort to meet therapeutic goals of consumers with intellectual/developmental disabilities. This person will develop and monitor Person-Directed Plans and will advocate for the consumers' receipt of services.

Examples of Work Performed

  • Conduct interview with consumers and families to determine needs related to quality of life issues.
  • Develop and monitor program plans, including developing justifications for specific services within the plan.
  • Provide specific assistance related to accessing alternative resources to meet needs. 
  • Provide monitory of both consumers and service providers to ensure adequacy and quality of services being provided
  • Assist consumer eligibility specialist in initiate SSI,  SSDI, and Medicaid eligibility process for /with consumers, including assisting in the completion and gathering of all required documentation and actively participating in initial, follow-up and appeal hearing on behalf of consumers.
  • Completed documentation related to service provision, including person directed plans, individual plans of care daily/monthly/quarterly progress notes.

Knowledge, Skills, and Essential Functions

  • Excellent written communication  and computer keyboarding for inputting clinical documentation
  • Excellent verbal and telephone communication with consumers, staff, and community providers
  • Time management required to meet service goals
  • Constant travel to provide services for clients, including regional travel about 25% of time
  • Stooping, bending, sitting, standing, and keyboarding for prolonged periods, lifting up to 30 lbs.
  • Ability to be CPR and PMAB certified
  • Valid driver's license, liability insurance, and reliable transportation required

Education and Experience

  • Bachelor's degree in social work, psychology or related field required
  • 1 year of experience in case management and/or IDD preferred

Hours: M-F 8AM-5PM with other as needed

Salary: $30,000-$33,000 Annual DOQ 

Location: Developmental Services

                 3420 W Waco Drive Waco, TX


Heart of Texas Region MHMR strives to offer competitive compensation and a comprehensive benefits package that includes:

Employer paid Health Insurance
Employer paid Dental Insurance
Employer paid Life Insurance
Payroll Direct Deposit
10 paid Holidays per year
Generous Paid Time Off (PTO)

Excellent 401-K Retirement Plan (Center will contribute 12% of employee earnings)
              **Certain Requirements Needed**

Department: Developmental Services
This is a full time position

Visit Careers at Heart of Texas Region MHMR Center

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