Medical Records Specialist is responsible for the Main Center's as a main switchboard operator, using professional, cordial and courteous skills to answer the switchboard in a timely manner and route call to the most appropriate person or unit.  Will also perform quality check on scanned documentation and perform duties such as scanning, indexing, retrieval and management of records in a electronic system.

 Knowledge, Skills, and Essential Functions

  • Knowledge of generally accepted professional office practices
  • Ability to interact with clients in a professional manner while keeping customer service a priority
  • Must have excellent computer skills and knowledge
  • Ability to work with staff and the ability to communicate effectively both written and oral, face    to face, and through phone contact
  • Ability to enhance a professional working relationship with organizations as well as Center staff  Must be able to meet the essential requirement of regular dependable attendance
  • Excellent written and verbal communication and telephone skills
  • Excellent computer skills and knowledge of Microsoft Office and Outlook
  • Must display excellent organizational skills and time management
  • Stooping, bending, sitting, standing, keyboarding for prolonged periods and lifting 15 pounds
  • Ability to be CPR and PMAB certified
  • Valid driver's license, liability insurance, and reliable transportation required

Education and Experience

  • High school diploma or GED
  • 1 year of clerical experience or experience in crisis services is preferred

Hours: Mon-Fri 8A-5P

Salary: $20,800 Salary $10.00 Hourly


Heart of Texas Region MHMR strives to offer competitive compensation and a comprehensive benefits package that includes:
Employer paid Health Insurance
Employer paid Dental Insurance
Employer paid Life Insurance
Payroll Direct Deposit
10 paid Holidays per year
Generous Paid Time Off (PTO)

Excellent 401-K Retirement Plan (Center will contribute 12% of employee earnings) **Certain Requirement Needed**


Location: 110 S 12th St Waco


Department: Main Center
This is a full time position

Visit Careers at Heart of Texas Region MHMR Center

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