Performs complex administrative and/or technical program assistance work including direct client contact unique to a particular function within the agency. Work involves the application of knowledge and independent judgment in the implementation, application, and monitoring of complex rules and standards and the assurance of compliance with them.  Works under the general supervision of an administrative superior, and is allowed considerable discretion in planning and arranging work according to standard procedures.


  • Assists with the many functions of the front desk at the Clifton Street Clinic including scheduling for various staff agency wide as it relates to Admissions and Crisis Services.
  • Conducts initial Financial Assessments for consumers seeking services and enters into Center’s Financial Assessment software.  Ensures phone numbers and addresses are updated in the CABS system and FA database.
  • Provides administrative support for Clifton Street Clinic including answering incoming calls, assisting individuals with initial paperwork, directing individuals to appropriate staff based on needs.
  • Provides ongoing assistance to Clifton Street Clinic departments (Admissions, MCOT, COC, PATH, Wood Group, OSAR) including but not limited to: receiving and distributing mail, filing, copying, answering a multi-lined telephone system, taking messages, delivering messages, maintaining appointment schedules, and writing/preparing correspondence.
  • Prepares vouchers and purchase orders for supplies, building maintenance, center vehicle repairs, etc.
  • Assist Unit Supervisors and Crisis Services Director with special projects and assignments           
  • Assist with faxing, copying, etc as requested.
Knowledge, Skills, and Essential Functions
  • Excellent written and verbal communication with clients, employees, and external agencies
  • Excellent computer skills and knowledge of Microsoft Office, Outlook, and fax/scan/copy
  • Must display excellent organizational skills and time management
  • 10% local travel
  • Stooping, bending, sitting, standing, keyboarding for prolonged periods and lifting 30 pounds
  • Ability to be PMAB and CPR certified
  • Intermediate knowledge of MS Excel and ability export reports to excel
  • Valid driver's license, liability insurance, and reliable transportation required
Education and Experience
  • High school diploma or GED
  • 1 year of administrative and clerical experience maintaining records is required
Hours: 8AM-5PM M-F

Salary: $20,800 annually/$10.00 hourly


Heart of Texas Region MHMR strives to offer competitive compensation and a comprehensive benefits package that includes:

Employer paid Health Insurance
Employer paid Dental Insurance
Employer paid Life Insurance
Payroll Direct Deposit
10 paid Holidays per year
Generous Paid Time Off (PTO)

Excellent 401-K Retirement Plan (Center will contribute 12% of employee earnings)
              **Certain Requirements Needed**

Location: Main Center:  110 South 12th Street Waco, Texas 76701

Department: Clifton Street Clinic
This is a full time position

Visit Careers at Heart of Texas Region MHMR Center

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