This position is located in the Adult Mental Health Case Management Section and is responsible for administrative and clinical support work to that area including organizing, coordinating, and tracking of services required in the major program area.  The individual in this position will  assist in facilitating information flow between major program areas and especially with the adult Case Management section in order to maximize service efficiency for client’s supports.  Work involves the application of advanced knowledge and independent judgment in the implementation, application, and monitoring of rules standards and the compliance with them.


  •       Maintain excellent customer service
  •       Organize work requirements with spreadsheets
  •       Maintain Liaison with case managers
  •       Conduct Financial Assessments
  •       Assist Eligibility Specialists as needed
  •       Assists with other duties as required and assigned as needed
  •       A primary work responsibility is coordinating the many functions of the  Case management unit.
  •       The individual will ensure timely completion of all treatment plans, Ansa’s, FA’s and diagnostic                updates required in the Adult Case Management area.
  •       This individual will also conduct financial assessments and monitor the compliance of this activity            by caseload  management reports.
  •       This position will  assist the program director and supervisor with special program assignments as          requested.

Knowledge, Skills, and Essential Functions

  • Excellent written and verbal communication with clients, employees, and external agencies
  • Excellent computer skills and knowledge of Microsoft Office, Outlook, and fax/scan/copy
  • Provides ongoing assistance to  Adult Mental Health Unit including but not limited to: receiving and distributing mail, filing, answering a multi-lined telephone system, taking messages, delivering messages, maintaining appointment schedules, and writing.
  • Must display excellent organizational skills and time management
  • 10% local travel
  • Stooping, bending, sitting, standing, keyboarding for prolonged periods and lifting 30 pounds
  • Ability to be PMAB and CPR certified
  • Intermediate knowledge of MS Excel and ability export reports to excel
  • Valid driver's license, liability insurance, and reliable transportation required
Education and Experience
  • High school diploma or GED
  • 3 year of administrative and clerical experience is required
Hours: 8AM-5PM M-F

Salary: $23,000 annually/$11.0577 hourly


Heart of Texas Region MHMR strives to offer competitive compensation and a comprehensive benefits package that includes:

Employer paid Health Insurance
Employer paid Dental Insurance
Employer paid Life Insurance
Payroll Direct Deposit
10 paid Holidays per year
Generous Paid Time Off (PTO)

Excellent 401-K Retirement Plan (Center will contribute 12% of employee earnings)
              **Certain Requirements Needed**

Location: Main Center:  110 South 12th Street Waco, Texas 76701

Department: Main Center
This is a full time position

Visit Careers at Heart of Texas Region MHMR Center

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