The CSC Program Manager provides oversight, supervision, and management of the Coordinated Specialty Care First Episode Psychosis Team as they provide comprehensive Case Management, Counseling, Skills Training, Supported Employment & Education, Peer Specialist, Family Partner, and psychiatric services to individuals, age 15-30, who recently experienced a first episode of psychosis and who qualify for this specialized program.



  • Responsible for ensuring that the Coordinated Specialty Care Team provides clinically appropriate care to individuals qualifying for FEP services and that services are delivered with fidelity to the CSC model.
  • Shares responsibility for all personnel functions of supervisees including hiring, evaluation, scheduling, discipline, etc. 
  • Responsible for working with Directors and Managers to ensure financial and program goals are appropriately managed and achieved.
  • Provides training and supervision of CSC staff.
  • Ensures the monitoring and tracking of care goals to enhance continuity of care from and to external providers, i.e. hospitals, emergency rooms and jails.
  • Will assist with the development and implementation of the CSC services by participating in training, research, policy and procedure development and continuous quality improvement activities.
  • Responsible for ensuring all CSC State guidelines, rules, regulations are met and maintained, and that the program remains in good standing with HHSC audits and reviews.
  • Provides consultation and feedback on assigned caseloads to behavioral health staff as part of the care team.
  • Performs Related Work as Required.
Knowledge, Skills, and Essential Functions
  • Excellent written communication  and computer keyboarding
  • Excellent verbal communication with clients, staff, and community providers
  • Supervisory skills including problem resolution and maintaining relationships with community partners.
  • Must have strong time management and organizational skills.
  • Ability to delegate tasks and duties.
  • Ability to be CPR and PMAB certified
  • Valid driver's license, liability insurance, and reliable transportation required
  • Local travel 10% of the time, and Regional Travel 5% of time.
  • Responsible for determining eligibility and overseeing unit compliance.
  • Hire and train staff.

Education and Experience

  • Master's in social work, counseling, psychology marriage and family or closely related field.
  • Full licensed as LPC, LCSW, or LMFT, PhD, or PsyD. Required
  • 1 Year Case management experience Preferred
  • 1 year of supervisory experience Preferred
  • Experience with Behavioral Health population Required 

Hours: 8AM-5PM  M-F (other times as needed to meet the needs of the unit)

Salary: $ 52,400 Annual Salary

Location: 1105 Jefferson and 110 S 12th St Waco TX


Heart of Texas Behavioral Health Network strives to offer competitive compensation and a comprehensive benefits package that includes:

Employer paid Health Insurance
Employer paid Dental Insurance
Employer paid Life Insurance
Payroll Direct Deposit
12 paid Holidays per year
Generous Paid Time Off (PTO)

Excellent 401-K Retirement Plan (Center will contribute 12% of employee earnings) **Certain Requirement Needed**


Department: Klaras Center for Families
This is a management position
This is a full time position

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