Vice President, Insurance Operations (Johnston, RI)

 AIPSO is a management organization and service provider for various insurance industry groups responsible for administering the residual market. We are a national organization that serves local customer needs. Centralization and standardization are key to many AIPSO services because of the inherent economies of scale and other efficiencies.  However, our organization is based on customer focus and recognizes the need for flexibility in serving customer groups with diverse interests.

Essential Duties & Responsibilities
• Provide leadership and direction for overall efforts of all AIPSO Insurance Operations (AIO) units to organizational initiatives and teams as they relate to strategic goals. In addition, provide strategic goals for insurance operations including business technology, policy administration, claims processing, premium collection, and reconciliation of data.
• Provide leadership, guidance and mentoring to designated AIPSO management teams and staff within the AIO.
• Responsible for developing governance procedures for products and services to be implemented in the AIO units.
• Oversee policy processing systems, underwriting, and implementation of state and federal regulatory requirements. Monitor legislative changes that affect both underwriting and claims.
• Answer to the Governing Committee on issues that may result from audits.
• Ensure compliance with the rules of operation, administrative procedures, and all other manuals and procedures relating to the automobile residual market.
• Assist staff, board companies, consumers and producers with complex automobile insurance regulatory requirements, coverage issues, claims, underwriting and residual market issues.
• This new role will be a strategic partner on the Senior Management Team and will serve as the successor to the Vice President & Chief Operating Officer, based on effective performance.

Education
Bachelor's degree (BA/BS) from four-year college or university with supplementary insurance education
preferred. Familiarity with formalized Project Management methodology preferred.

Experience
Ten or more years’ professional insurance industry experience in residual market or voluntary market, including experience at a management level. Experience in commercial and private passenger auto insurance and underwriting activities strongly preferred. Experience managing an insurance operation and leading commercial underwriting activities preferred. Experience developing strategic plans.

Skills & Knowledge
• Working knowledge of a committee-driven organization and knowledge of rules and procedures of automobile insurance plans.
• Ability to lead a large, diverse team that delivers results and influences cross-functionality.
• Ability to use critical thinking and experience to develop strategic plans.
• Must demonstrate strong leadership capabilities and exercise excellent judgment.
• Effective problem-solving skills, including ability to analyze complex issues, find the root cause of the problem, and consider a wide range of alternatives before acting.
• Demonstrate strong verbal and written communication skills, including ability to effectively present information and respond to questions from groups or individuals.
• Ability to multi-task and demonstrate flexibility while maintaining attention to detail.
• Ability to articulate financial results, including health of the business, and results.
• Exceptional people leadership skills to influence management decisions and collaborate at all levels.

Salary Range
$205,700 - $328,700 Annual. Actual salary for this position will be determined by a number of factors, including the scope, complexity, and location of the role as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; internal equity and other conditions of employment.
AIPSO is an equal opportunity employer.  To this end, all employment related decisions are made on a non-discriminatory basis and in full compliance with federal, state, and local laws prohibiting discrimination in employment.

This is a management position
This is a full time position