Claims Intern Summer 2025 (Johnston, RI)

 AIPSO is a management organization and service provider for various insurance industry groups responsible for administering the residual market. We are a national organization that serves local customer needs. Centralization and standardization are key to many AIPSO services because of the inherent economies of scale and other efficiencies.  However, our organization is based on customer focus and recognizes the need for flexibility in serving customer groups with diverse interests.

Essential Duties & Responsibilities
•Assist with reviewing New Jersey SAIP Claims to determine if they are properly open or should be closed.
•Confirm the closed files are appropriately closed.
•Prepare files for various audits (both internal and external).
•Maintain various logs such as, Large Loss log, Denial log, Suit log.
•Review incoming mail and distribute to appropriate individuals.
•Update the Claim Handling Guideline Manual.
•Assist Claims staff with various administrative functions.
•Respond appropriately to telephone and written inquiries.
•Prepare correspondence and process other claim related transactions to provide customer service and support efforts.
•Support and assist with office and/or department project and programs.

Education
Pursuing a Bachelor's degree (BA/BS) from a four-year college or university majoring in Business or other majors related to project management preferred.

Experience
This is an entry-level position. 0-1 year of related or transferable business experience or knowledge, such as that may have been gained through an internship or college coursework.

Skills & Knowledge
• Ability to balance and manage project timelines and deadlines.
•Proficient in the use of Microsoft Office productivity tools (e.g., Outlook, Word, Excel, PowerPoint, Teams).
•Effective problem-solving skills, including ability to analyze issues, find the root cause of the problem, and consider a wide range of alternatives.
•Demonstrate strong verbal and written communication skills, including ability to effectively present information and respond to questions from groups or individuals.
•Ability to multi-task and demonstrate flexibility while maintaining attention to detail.
•Demonstrate excellent organizational skills.
•Ability to work independently and interact professionally and effectively in a team environment.
•Demonstrate excellent customer service skills by being able to follow directions and interpret customer needs.

Salary Range
$20/hour. Actual salary for this position will be determined by a number of factors, including the scope, complexity, and location of the role as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; internal equity and other conditions of employment.
AIPSO is an equal opportunity employer.  To this end, all employment related decisions are made on a non-discriminatory basis and in full compliance with federal, state, and local laws prohibiting discrimination in employment.

This is a non-management position
This is an internship position