Operations Supervisor (Vista)

• The San Diego Food Bank feeds approximately 400,000 people every month in partnership with 500 nonprofit community partners.
• We are the fourth largest independent food bank in the country.
• We distributed 44 million pounds of food in fiscal year 2021-2022; 31% of that food being fresh produce.
• We have a 99% rating on Charity Navigator.
• We are committed to innovation and sustainability to reduce our impact on the environment. We have 1,400 solar panels, we are LEED v4 Gold Certified, we have a 3,600 sq.ft composting and recycling center that houses our recycling and composting machine, and received the 2020 Business Waste Reduction & Recycling award?

• Analyzes and resolves work problems or assists teammates in solving work problems.
• Responsible for supervising warehouse and volunteer coordinator teammates as appropriate to ensure all warehouse and production functions are completed in a timely and accurate manner.
• Interprets company policies to teammates and enforces safety regulations; Initiates or suggests plans to motivate workers to achieve work goals.
• Recommends measures to improve quality and suggests changes in working conditions and use of equipment to increase efficiency. 
• Supervises teammates that verify required inbound/outbound paperwork with drivers, ensuring that all products are properly counted.
• Receive produce/product from SDFB for distributions, programs and food center.
• Receive third party trucks periodically.
• Assist Warehouse Manager with interactions and support for partner agencies while in Food Center.
• Supports Food Center Coordinator by checking out partner agencies in Primarius when needed.
• Supports Food Pantry Coordinators by ensuring the pantry has all the necessary inventory levels at opening and during the day.
• Complete end of week stats.
• Responsible for weekly check of power jacks, forklift and other warehouse equipment typically on Saturdays.
• Perform monthly safety inspection of the warehouse, check temperature logs and fire extinguishers.
• Prep and stage all products in the morning for emergency drive through distribution.
• Review partner agency and drivers calendars to assist with ordering produce from SDFB for emergency drive through, food center and distributions.
• Conduct with bi-weekly case count, as needed.
• Perform warehouse picker duties; pull out produce/product, check product daily for viability, state project areas.
• Complete monthly and quarterly inventory in an accurate and efficient manner, including leading teammates in assisting with counts for all inventory across programs in the warehouse.
• Check agency and driver calendars daily for distributions and pick up of products for partner agencies.
• Power wash loading dock, as needed.
• Direct warehouse staff to clean and organize warehouse bins, racking, etc., as needed.
• Review diaper invoices for participating agencies and pull any diapers that are due for the following day for delivery and/or future orders.
• Process third party trucks and receive diapers into NCFB inventory.
• Maintains a clean, neat, and orderly work area and assists in maintaining the security and safety of the warehouse.
• Leads in planning personnel safety and warehouse protection activities.
• Supervises warehouse staff and assigns tasks as need ensuring follow up and completion of tasks
• Responsible for creating and giving presentations about the food bank, and the volunteer program, to inform/train volunteers in support of the San Diego Food Bank programs.
• Responsible for direct reports for attendance, timekeeping, performance and all other staff management relations.
• Direct contact for volunteers; schedule and track volunteer shifts; follow-up on voicemails, phone calls, and emails with volunteers; update volunteer schedules and calendars and provide frequent updates to staff; communicate with Program staff and other departments to determine and fulfill volunteer needs; and other related duties as needed.
• Record keeping, determining where volunteers are needed, as well as working collaboratively with SDFB staff to increase volunteer knowledge about other services and needs of the organization
• Other duties as assigned

• High School diploma or G.E.D. equivalent.
• 2-3 years experience working in a warehouse environment in shipping/receiving, inventory control, or closely related field.
• Equivalent combination of training and experience would be considered.

• Warehouse management and operational procedures and best practices.
• Microsoft Office Suite including Word, Powerpoint and Excel.
• Customer service and relations.
• Working in fast paced environments with changing priorities.

• Plan, organize and assist in directing the operations of a complex department.
• Understand, interpret and explain SDFB policies and procedures.
• Analyze complex problems and provide solutions.
• Organize, set priorities, and use sound independent judgment.
• Communicate clearly and effectively across multiple audiences.
• Work independently.
• Train and lead employees in work processes and procedures.
• Develop and implement appropriate goals and team objectives.
• Establish and maintain effective working relationships.
• Accurately and efficiently carry out inventory control practices and procedures.
• Operate warehouse equipment including a forklift.
• Perform highly detailed work on multiple, concurrent tasks with frequent interruptions.
• Meet intensive and changing deadlines and interact with staff and the public.
• Lift 65 pounds.

• CA Driver’s license.
• Ability to obtain forklift certification.
• Bi-lingual Spanish/English preferred.

• This is a full-time, non-exempt/hourly/benefited position at $28.00 - $31.00 per hour depending on experience.
• The compensation package includes a competitive salary and an excellent benefits package including: 403(b) plan with 200% employer matching; excellent health care coverage with free employee medical, dental and vision plans; company paid term life insurance; and a generous accrual of paid vacation and sick leave and 14 holidays per year.

• Tuesday to Saturday, 6am – 2:30pm
• This position occasionally requires overtime
• This position is an on-site position; hybrid or remote are not available

• Interested and qualified candidates should apply on our career website located at https://www.theapplicantmanager.com/careers?co=jc
• Submissions missing a resume will not be considered for the position.
• Background check and drug test is required for the position before employment starts.

This is a management position
This is a regular full-time position