Position Summary:
Provides design, implementation, and operational support for JEA networks. Responsible for complex installation and maintenance of network communication equipment and software to effectively communicate via a computer network.
Criteria:
Education & Experience:
Bachelor’s degree in technical or business-related field and five years’ experience in computer networking.
Skills & Abilities:
Excellent verbal, written and customer relations skills. Ability to think logically in solving problems. Proficiency in Networking/Security, MS Server Services, Backup Solutions, Storage Area Networks, Network Diagnostics and Troubleshooting, Virtual Environment Management, and MS Applications.
Certifications/Licenses:
Required Certification: Cisco Certified Network Administrator (CCNA) or equivalent certification.
Preferred Certifications: A+ Certification, Network + Certification, Microsoft Certified Professional Certification and Microsoft Certified Systems Engineer (or MCSE equivalent technical expertise), Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Cisco Certified Network Professional (CCNP), Brocade Professional vRouter Professional (BCVRP), Brocade Certified vRouter Engineer 2013 (BCVRE), Juniper Networks Certified Internet Associate-Junos (JNCIA-Junos), Juniper Networks Certified Internet Specialist (JNCIS-SP), Juniper Networks Certified Internet Professional (JNCIP-SP), ACE L2 (Arista Certified Engineer Level 2)
Physical Demands:
The ability to use a computer keyboard effectively. The ability to orally communicate by phone and person. The ability to move and transport computer equipment. The ability to operate a standard equipped company vehicle. The ability to see and read printed material.
Work Environment:
Indoor office conditions. On-call rotation, weekend work and shift work.
Driving:
Must have and maintain a valid Tennessee Class “D” license.
Telephone:
Must maintain an operating telephone and furnish the number to his/her supervisor.
Essential Functions:
Provides design, implementation, and operational support for JEA networks. Responsible for complex installation and maintenance of network communication equipment and software to effectively communicate via a computer network.
Criteria:
Education & Experience:
Bachelor’s degree in technical or business-related field and five years’ experience in computer networking.
Skills & Abilities:
Excellent verbal, written and customer relations skills. Ability to think logically in solving problems. Proficiency in Networking/Security, MS Server Services, Backup Solutions, Storage Area Networks, Network Diagnostics and Troubleshooting, Virtual Environment Management, and MS Applications.
Certifications/Licenses:
Required Certification: Cisco Certified Network Administrator (CCNA) or equivalent certification.
Preferred Certifications: A+ Certification, Network + Certification, Microsoft Certified Professional Certification and Microsoft Certified Systems Engineer (or MCSE equivalent technical expertise), Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Cisco Certified Network Professional (CCNP), Brocade Professional vRouter Professional (BCVRP), Brocade Certified vRouter Engineer 2013 (BCVRE), Juniper Networks Certified Internet Associate-Junos (JNCIA-Junos), Juniper Networks Certified Internet Specialist (JNCIS-SP), Juniper Networks Certified Internet Professional (JNCIP-SP), ACE L2 (Arista Certified Engineer Level 2)
Physical Demands:
The ability to use a computer keyboard effectively. The ability to orally communicate by phone and person. The ability to move and transport computer equipment. The ability to operate a standard equipped company vehicle. The ability to see and read printed material.
Work Environment:
Indoor office conditions. On-call rotation, weekend work and shift work.
Driving:
Must have and maintain a valid Tennessee Class “D” license.
Telephone:
Must maintain an operating telephone and furnish the number to his/her supervisor.
Essential Functions:
- Provides technical support for Core/Edge switching within network.
- Provides technical support for Metaswitch Soft switch.
- Provides technical support for Adtran TA5000 PON system.
- Develops detailed network architecture based upon requirements and adherence to standards.
- Designs, implements, configures, and maintains all servers, PC, and network infrastructure.
- Provides technical support of LAN/WAN management.
- Designs, implements, and maintains network monitoring software and hardware.
- Manages implementation of new equipment and systems.
- Ensures that corrective and preventive measures are performed on existing equipment and systems.
- Maintains advanced expertise on all the network protocols in use.
- Coordination and deployment of multi-vendor networking equipment.
- Analyzes current and future PC and networking needs and makes strategic recommendations on the latest hardware/software developments.
- Develops cost models/estimates for network hardware/software configurations.
- Responds to the needs and questions of network users concerning access to resources on the network and the operation of various software programs.
- Prepares and delivers technical presentations as needed.
- Speaks to groups regarding the computer field when necessary.
- Responsible for user needs and establishes good customer relations that result in enhanced end-user satisfaction.
- Resolves customer issues via telephone or premise visits.
- Reads trade publications and periodicals and attends seminars and meetings to stay abreast of the latest developments within the PC and networking field.
- Remains accessible for “on call” activities upon request.
- Performs additional duties as requested.
- Designs, maintains, and monitors internal and external networks.
- Interfaces with JEA partners.
- Establishes and enforces internal procedures, standards, and regulations.
- Selects, schedules, assigns work.
- Provides technical leadership and trains and supports junior network staff in PC and network operations.
Department: Telecom
This is a full time position