Apple Federal Credit Union has been named a “Best-in-State Credit Union” by Forbes Magazine, and has an immediate opportunity for an experienced Branch Operations Leader!

Headquartered in Fairfax, Virginia, with over $3 billion in assets, this position will be responsible for the daily operations of the Credit Union branch offices to include service delivery, compliance, product, and service development, ensuring policies and procedures within the guidelines established are achieved.

Reporting to the Senior Vice President of Service Delivery and a vital member of the Management Team, this individual will collaborate with other AVP’s and Department Managers on Corporate strategic initiatives and projects. Assisting members and potential members in understanding and utilizing Credit Union products and services is essential in this position.

The incoming AVP will ensure sales goals are established, communicated, met, and improved while maintaining world-class service to the membership.  The AVP will provide direction in the activities of the Branch Managers and Branch Operations Managers to support and verify quality services are in compliance with state and federal regulations and the Credit Union’s policies and procedures.

A Bachelor’s degree, preferably in Business/Finance and a minimum of 10 years progressively responsible experience within financial services, call center or branch operations and 5 years supervisory experience of management staff level is required.  Demonstrated knowledge of banking/credit union rules and regulations, excellent communication and leadership skills is needed in this role.

This is a management position
This is a full time position

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