Do you want to be part of a growing and prosperous community-oriented Credit Union?  

The Polish National Credit Union has created a new opportunity for a detailed and insightful individual to join the Collections Team.  The primary purpose of this position is to assist Polish National Credit Union in living out their Core Purpose, “To grow lasting relationships to improve people’s lives.”  This is done by providing outstanding service to both internal and external members.

Located in Chicopee, Massachusetts, approaching $650 million in assets, reporting to the AVP Collections and Loan Servicing Leader, this individual will provide a wide variety of services, loss mitigation, and operational duties in support of residential, commercial and consumer loan operations.  

The incoming officer must have a good understanding of government programs and GSE loan servicing requirements and responsible for compliance with all applicable federal and state regulations, adhering to Credit Union policies and procedures.

A minimum of five years of repossession and loss mitigation including the secondary market and skip tracing experience in a Credit Union or similar financial institution is required. Exceptional organizational and problem-solving skills are needed along with knowledge of various software including IBS CARM and COCC or similar systems. Excellent communication skills with the ability to work independently are essential in this position.

This is a non-management position
This is a full time position

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