A fantastic opportunity for a Director, Member Solutions, to join Abound Credit Union (Abound) with assets approaching $2 billion, located in Radcliff, Kentucky, is now available. If you are seeking a position that allows you to be part of a strategic role in helping the credit union membership enhance their financial future by developing and recommending the most suitable solution, Abound has the opportunity for you!
The incoming director will provide leadership in the contribution, support, and attainment of the credit union's business goals by overseeing all aspects of collections, the Courtesy Pay program, and specific back-office operations with a visionary approach.
Reporting to the Chief Risk and Knowledge Officer, this individual will continually analyze workflow, key risk indicators, and regulatory trends based on data and regulatory guidance, reviewing and providing suggestions of enhancements to policies and procedures. The ideal candidate will develop annual goals for the team and ensure they align with the credit union's mission and the division's yearly goals.
A Bachelor's degree in Business or related field obtained through a formal 4-year program and/or equivalent work experience. Superior written and verbal communication skills are required in this role to cross-sell and train staff on the credit union products and services offered to the membership. The ideal candidate will be well versed in collection practices for consumer, mortgage and commercial relationships.
This is a full time position
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