Based in Margate, Florida, with an asset size of $650 million, We Florida Financial is a thriving powerhouse that values its Members as neighbors, not numbers. We Florida Financial is seeking two goal-orientated collectors to join its Member Solutions team!

The collector role is essential for safeguarding the credit union's assets by managing overdue loan accounts, collecting outstanding loan payments and/or retrieving collateral, and minimizing losses on negative deposit accounts. The successful Collector must be a great listener and provide informed and professional assistance and support to all members and associates to resolve inquiries in a timely, friendly and accurate manner. The incoming representatives will contact delinquent and negative balance accounts by phone or mail and take the necessary steps to bring the balances current.

Must be knowledgeable of Bank Secrecy Act and Anti-Money Laundering regulations and requirements. Must be dependable, competitive, and motivated to grow! Ability to multitask in a fast-paced environment with great attention to detail. Must possess excellent verbal, written, and active listening skills. Minimum two years of collections experience, including providing customer support over the phone or in person.

This is a full time position

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