POSITION SUMMARY:
Reporting to the Director of Sales & Marketing, this position is responsible for overseeing the development of program sales throughout all 5 phases of APQP; from receipt of Request for Quote (RFQ) to the Production Part Approval Process (PPAP).  The Sales Program Manager provides direction, timelines and high-level milestones; orchestrates SRC Electrical teams throughout the process and manages customer expectations and deliverables through direct interface.  The Sales Program Manager forecasts future sales and resources needed once program is launched and will be evaluated on the growth of the business from each assigned new or existing account.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Oversee the development of program sales throughout all 5 phases of APQP
  • Set priorities for development while realizing limitations of resources based on:
    • SRC Strategy
    • Potential Sales / Profit / Absorption of the program
    • Capacity Levels
    • Feasibility
    • Customer Expectations
    • Maximizing Efficiencies and Resource Utilization
    • Manages customer expectations and deliverables through direct interface:
  • Sets realistic customer expectations based on program development resources
  • Ensures customer understands their deliverables in development
  • Establishes consistent communication with customer during program development
    • Formal conference calls on regular basis to review development and action item completion
    • Visits to customers when needed
  • Makes sales calls for future program prospects when necessary
  • Must be willing to travel to customers or vendors as required. Travel will be 10 – 20%.
  • Based on customer expectations and SRC priorities, Sales Program Manager works with departments to establish timelines and milestones or “gates” for completion.
  • “Owns” or manages tool for establishing milestones, timeline and action items
    • Phase 1:  Plan & Define Program
      • Feasibility Study
      • Estimate Approval
      • Supply Agreement
    • Phase 2:  Product Development
      • Core Fallout Study
      • Parts Sourced
      • Quotation
    • Phase 3:  Process Development
      • Process Finalized
    • Phase 4:  Product & Process Validation
      • Pre-Production Run Completed
    • Phase 5:  Final Approvals
      • PSW Approval
      • PPAP Approval
      • Ensures EAUs are met per plan
  • Sets timelines, feedback sessions and weekly meetings to provide direction and leadership to all departments throughout the APQP process.
  • Balances the need for prospecting new opportunities with the need to advance current opportunities.
  • Forecasts future sales and resources needed once program is launched:
    • Based on units, per part number, per month, for 12 months
    • Generates necessary reports to manage goal achievement
    • Clearly communicates to SRC Employee Owners opportunities and timing
  • Participates in and supports the principles of Open Book Management and recognizes the responsibilities of being a part owner of the company
  • Work attendance must be exemplary
  • Required to follow safety standards. Required to wear all personal protective equipment in designated areas. 
OTHER DUTIES AND RESPONSIBILITIES:
  • Assist in updating customer data information for customer service purposes.
  • Assist with customers, sales reps, distributors, etc. regarding quote status, products and services offered by the company.
  • Promote a positive working environment in order to achieve the organization’s goals.
  • Establish familiarity with competitors’ products and services
  • Assist in coordinating customer visits.
  • Conduct competitive research and market pricing levels
  • Perform other duties as assigned.
WORK ENVIRONMENT:
Work is performed mostly in a controlled atmosphere.  Some exposure to harsh conditions—such as:  dust, fumes, noise, and varying temperatures—for short periods of time is possible.  
 
PHYSICAL DEMANDS:
Sitting 70%, standing/walking 30%.  Ability to lift and carry up to 20 pounds is required.  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job.   While performing the duties of this position, the employee is regularly required to walk, stand, use hands and fingers to handle or feel; talk and hear.
 
MINIMUM SKILL/ KNOWLEDGE/ ABILITY/ EDUCATION/ EXPERIENCE REQUIREMENTS:
  • Bachelor’s degree from a four-year college with a strong emphasis towards Sales/Marketing/Business.
  • 5+ years’ experience in sales.
  • Experience in negotiation.
  • Experience in working with, developing and executing sales, marketing, and promotional plans.
  • Experience in a leadership position or leading a project/group in the past.
  • Excellent interpersonal and communication skills.
  • Experience in a manufacturing environment.
  • Computer experience in Microsoft Office Applications as well as email and web-based applications required.
  • Ability to lead and influence others
  • Process driven; proven track record of leading projects involving a high level of detail orientation, multiple departments and tight time constraints.
  • Very strong oral and written communication skills; able to interpret customer requirements and communicate them with internal departments to determine / clarify project requirements; able to present progress and status to customers in a clear, positive and credible fashion.
  • Strong analytical skills; ability to make educated decisions considering the relative costs and benefits of potential actions.
  • Problem solver; capable of finding creative solutions and ingenuity to overcome obstacles
 ADDITIONAL SKILL/ KNOWLEDGE/ ABILITY/ EDUCATION/ EXPERIENCE PREFERRED:
  • Experience in working with buyers and management of large companies.
  • Good understanding of both financial reports and budgeting process.
  • Higher education in engineering, sales or purchasing
  • Desire to expand personal competencies and capabilities through education
  • Familiarity with BOMs; exposure to Materials department and Materials functions within a manufacturing environment.

This is a non-management position
This is a full time position

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