Primary function:
Primary purpose of the Reman Technical Specialist is to interact with the CNH dealer base in their daily activities associated with the sale of remanufactured parts.  The Reman Technical Specialist is to provide timely, accurate information on the application and availability of parts to the dealer network through phone communication, face-to-face visits and training sessions.
Exceed sales and profitability targets for sales plan and grow individual assigned territory in both percentage of reman sales to new parts sales and increase overall number of dealers purchasing remanufactured products from CNH Reman

Essential Responsibilities:
  • Meet and exceed sales and profitability plan.
  • Daily telephonic interface with internal and external customer base and CNH field sales personnel to promote CNH Reman products and service.
  • Provide and review competitive intelligence to develop and maintain our market based price strategy.
  • Provide periodic reports to management regarding sales activity and opportunities for improvement in their assigned territories.
  • Travel as needed to promote and train dealers and PSSM team on CNH Reman products and services.
  • Help develop promotions and contests for the internal (PSSM) and external customer bases of CNH Reman.
  • All other duties as needed to grow CNH Reman to surpass the yearly business plan.
The successful Reman Technical Specialist will consistently and enthusiastically engage the internal and external customer base of CNH to promote the CNH Reman product offering.   The Reman Technical Specialist will provide timely and accurate information regarding the application, availability, catalog accuracy, core value and core criteria or any other specific information needed to assistance the dealer or the PSSM in promoting CNH Reman products.  Opportunities for improvement in the areas of pricing, specific product development suggestions, and promotional activities will be consistently reported upward to further our position as the market leader in remanufactured products.  

Job specifications
  1.  Meet and exceed revenue and margin plan.
  2. Clear and consistent information provided to our dealer base.
  3. Timely resolution of dealer issues.

  1. Dealer Network -  Daily information exchange on Reman Products and Programs.
  2.  Part Sales and Service Managers (PSSM) -  training of the PSSM, and team sales calls to the dealerships.
  3. Other RTC and CNH Reman team member – dissemination of information and needs to other stake holders in the business unit.
  4. Communicate with Safety to ensure all OSHA 1910 safety standards are met or exceeded
  5. Communicate with Quality to ensure all ISO standards are met or exceeded

Requirements (including minimum education & years of experience):
  • Enthusiasm and a desire to communicate with people
  • Minimum High School diploma or GED, Bachelor of Science degree preferred, in a business or technical discipline, or two years of related experience in lieu of each one year of formal education.
  • Minimum of four years field sales experience in a manufacturing environment, with an emphasis on effective written and oral communication.
  • Ability to use personal/mainframe computer, specific sales software packages, copier, calculator, telephone, and fax machine.
  • Regular and consistent attendance, Overtime, ability to read MSDS sheets
  • Walking, standing, stooping, bending, lifting, reaching
  • Requiring hours of service that would average at least 30 hours of service per week

Travel Requirements:                                                                      
Travel (domestic X /international ___)                         
          X  Ability to travel by airplane                                        
                 X  Ability to drive a motor vehicle
            Expected % of Time: _____60%__________ 
Please feel free to apply to as many positions as you are interested in.

This is a non-management position
This is a full time position

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